to a viral video of a Muslim man being assaulted
(Perrigo 2021). India has also permanently banned
TikTok, stating that the app was “prejudicial to
sovereignty and integrity of India, defence of India,
security of state and public order” (Reuters 2021).
Singapore’s POFMA has sparked some
controversy since it took effect in October 2019,
as it gives the government the power to instruct
platforms to remove or correct untrue statements
“against the public interest” (BBC News 2019a).
Various parties have raised concerns about the
Act. Facebook has said that it is concerned that
the government rather than fact checkers will
determine accuracy (Mandhana and Dvorak 2019).
In December 2019 Lim Tean, an opposition politician,
was asked to rectify a Facebook post on the topic of
foreign students receiving more funding than home
students. In his defense, he stated: “It is clear to
me that POFMA is being used by this government
ahead of the upcoming GE (general election) to
silence its opponents and chill public discussion of
unpopular government policies” (Aravindan 2019).
Furthermore, Ruslan Myatiev observed that
credible journalists and media organizations have
been the targets of seemingly organized attempts
to shut down their Facebook and Google accounts
through complaint channels (interview, 2021). One
of the authors of this report, Azamat Ababakirov,
who is from Kyrgyzstan, has observed that some
Kyrgyz journalists complain on social media about
their inability to receive verification on Facebook
(indicated by a blue verification badge next to
the page or profile). The restoration of a blocked
account can take weeks, often during critical
political events. Most recently, Kloop’s YouTube
channel was cancelled by Google on the eve of
the parliamentary elections in Kyrgyzstan, only
to be restored after the elections (Roziev 2021). If
platforms worked with local networks of journalists
and media organizations to ensure their ability to
function uninterrupted, this could play a critical role
in countering harmful content.
It is difficult to say with certainty whether social
media companies will be able to find concrete
solutions to the issue of information disorder on
their platforms. On the one hand, it is clear that they
are taking action. On the other hand, it is hard to
measure the extent to which they have succeeded.
What they can do is to continue to improve their
systems and invest in both technology and human
resources in the fight against information disorder.
I N FO R M ATI O N D I SO R D ER IN THE GLOBA L SOUTH
3.4 ACTIONS TAKEN BY
FUNDERS AND NETWORKS
Countering information disorder requires the
support of regional and global networks, donors,
and funders. These are mostly tech companies,
international funding agencies, or governmentaffiliated organizations (Amazeen 2017; Graves
2016). Based on the information obtained during
the interviews held for this study, this support can
be in the form of:
• providing funding to sustain fact checking, media
literacy programs, and training of journalists and
fact checkers
• providing access to fact-checking tools and
methodologies
• providing access to training and capacitybuilding programs on information disorder and
fact checking
• developing and maintaining industry standards
and guidelines
• contributing to research and policy development
on information disorder.
The key funders mentioned during our interviews
are the IFCN, Google, Facebook, YouTube, Yahoo
News, the NED, the OSF, the APC, the UNDP,
UNICEF, USAID, the US State Department, the EU,
the Soros Foundation Kazakhstan, and local NGOs
(in Bangladesh).
Jean-Jacques Sahel referred to types of activities
that Google has focused on: “We are particularly
keen to do literacy work and training. So we do a
lot of fact-checking training and digital literacy
training for people like journalists, academics, and
researchers, including government researchers”
(interview, 2021). Google works in collaboration
with governments, civil society groups, and
academia to offer training, facilitate research, and
influence policy creation. Sahel further stated:
In Southeast Asia, Google has partnered with
local NGOs and schools. It’s not just about
misinformation; often the problem [is linked to]
other issues like intolerance and hate speech.
So, in Indonesia, we are trying to teach students
how they can use online tools, both to do fact
checking and express themselves and express
tolerant views. (interview, 2021)
Dulamkhorloo Baatar of the Mongolian Fact
Checking Center expressed enthusiasm about
joining Facebook’s third-party fact checkers, and
also expressed gratitude for being approached by
Facebook to do so (interview, 2021). According
Asia – 2 1 4
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