BOOM, AFP, Digit Eye, and others in India; and Fact
Crescendo in Myanmar and Sri Lanka (WhatsApp
Help Center 2021).
TikTok has launched an Asia-Pacific factchecking program, partnering with fact checkers
AFP and Lead Stories (Bettadapur 2020b).
Both Google and Facebook have been known
to work with threat intelligence company Graphika
to identify potentially harmful content. Google has
terminated thirty-six YouTube channels, one ad
account, and one blog as part of its investigation
into coordinated influence operations linked to
Pakistan in June 2021. Google had received leads
from Graphika for this investigation (Google 2021).
In 2018, Facebook removed nine pages and six
accounts for engaging in coordinated inauthentic
behavior (CIB) on the platform in Bangladesh. The
investigation began partly based on a tip from
Graphika (Facebook 2018).
FUNDING JOURNALISM, RESEARCH, AND
DIGITAL LITERACY
In addition to managing information disorder on
their platforms, companies such as Facebook and
Google have also taken the initiative to combat it on
a wider scale by raising digital awareness through
various initiatives and providing journalists and fact
checkers with the funding and tools to fight misand disinformation.
One such initiative is Facebook’s We Think
Digital, which is a multi-phase awareness campaign
to promote digital literacy in the Asia-Pacific
region. Launched in 2019, the campaign involves
Facebook working with experts, academics, NGOs,
civil society organizations, and governments in
various countries (Facebook 2021d). The modules
and resources designed for the programs in each
country can be downloaded or viewed for free by
educators and the general public from the We Think
Digital website.6 In some countries, the program is
targeted at specific groups of people. For example,
Facebook partnered with the National Commission
for Women (NCW) and the Cyber Peace Foundation
in India to provide digital literacy training to women.
The aim was to train 100,000 women across seven
Indian states, namely Uttar Pradesh, Assam, West
Bengal, Madhya Pradesh, Gujarat, Jharkhand, and
Bihar (Majumdar 2020).
In 2018, Google launched Google News Initiative,
a journalism-focused program that aims to help
publishers earn revenue and combat fake news
globally.7 In 2019, Google News Initiative worked
together with the Communications and Information
Ministry of Indonesia and Mafindo to run a training
I N FO R M ATI O N D I SO R D ER IN THE GLOBA L SOUTH
program for the public on identifying disinformation
online (The Jakarta Post 2019).
Also in 2019, Google took action to expand
digital literacy in South Korea as well. The company
announced that it would help expand the digital
and media literacy education program nationwide
to educate the public on making sound judgements
on digital media platforms and how to use a variety
of digital media tools.
The South Korean education program, which has
been hosted by the Center for Digital Literacy since
2016, received 500 million won from Google.org
(the charitable arm of Google) in 2017, allowing it
to become one of the official programs at middle
schools in Seoul and Gyeonggi province.
In September 2019, LINE Thailand held its first
workshop (in Bangkok), as part of its Stop Fake
News campaign, in collaboration with its parent
company LINE Plus Corporation and the Associated
Press (AP). The campaign is aimed at young people
and college students, especially those studying
mass communication and journalism, and is also
supported by the Thai Media Fund and LINE TODAY.
In 2019 the campaign released an animated video to
educate viewers on how to ascertain the reliability
of information before sharing it (The Nation 2019).
FORWARDING LIMITS
In 2018, WhatsApp began to limit the number of
times a message could be forwarded. While its
global limit was twenty times, WhatsApp imposed
a limit of five times on its biggest market, India,
before bringing the global limit to five in 2019 (Liao
2018; Reuters 2019). In 2020 it narrowed down
the limit of frequently forwarded messages to one
chat at a time (Singh 2020). In May and June of
2021 WhatsApp blocked over 2 million accounts in
India on the grounds of rule violations. WhatsApp
stated that 95 percent of those users were blocked
for exceeding the forwarding limit (BBC News
2021a). California-based Signal too has imposed a
forwarding limit of five times on its platform, while
Facebook Messenger has taken measures to do the
same (Signal Support 2021; Singh 2020).
MONITORING AND AWARENESS
Social media companies generally make a point
of monitoring their platforms for questionable
content, with the help of dedicated teams and
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