Table 5: Overview of the
operations of Verifox and
Desinfox
might do this type of research to provide context
for specific mis- or disinformation or to sensitize
policymakers, media institutions, and the general
public to the extent and dangers of information
disorder. See Table 3 for an overview of the
operations of CDD Fact Check, which engages in
research on information disorder issues.
Such information sharing has been demonstrated
to lead to policy change on some platforms—for
example, according to one interviewee, research
on political tactics such as Nigerian politicians’
use of “data boys” to create and spread messages
may have contributed to WhatsApp’s decision
to limit the number of messages that can be
forwarded. Though not well documented hitherto
in the academic literature, the data boys or girls
phenomenon is on the rise in Nigeria and other
African countries. Data boys and girls are mostly
youths who are hired and paid a data stipend
every month by the political and business elites
for digital public relations purposes (Iyanda 2021).
The ultimate goal is to create a favorable status
for these elites. In some Nigerian states, data boys
and girls are believed to be promoters and online
defenders of government policies and programs
(Kogi Reports 2019). Far from being an effective
means of combating mis- and disinformation,
data boys and girls can in some cases deliberately
contribute to the spread of false information.
EDUCATION
Educational methods seem to be aimed at filling
gaps in knowledge or understanding that are
considered to be contributory factors to the
spread and acceptance of false information. They
include general media or digital literacy and
community outreach or campaigns on specific
topics. See Table 4 for an overview of Section 27, an
organization that employs educational strategies.
Educational responses aim at not only
educating but also empowering citizens by giving
them online tools or platforms to respond to
mis- or disinformation. For instance, the RIPOTI
platform created by the Paradigm Initiative network
educates citizens on what mis- and disinformation
are and allows them to submit content they
suspect to be untrue or malicious. These methods
approach mis- and disinformation from the
demand side and therefore focus on the audience.
Educational methods are a key approach for
organizations working on democratic governance,
since countering mis- and disinformation often
overlaps with voter education. It is also used by
institutions seeking to change negative social and
cultural beliefs and practices. Some activities have
a narrow scope (such as supporting journalism),
whilst others are more broadly in support of the
information ecology.
Verifox and Desinfox
About
Verifox and Desinfox were introduced by CFI Media to provide training and education. Verifox was launched in 2019
and focuses on fact-checking training and support for journalists in Burkina Faso, Benin, and Côte d’Ivoire. The
initiative is scheduled to end in 2022. As a result of the achievements of Verifox, a larger operation, Desinfox, was
established in 2020. It is expected to run until the end of 2023. Desinfox covers three additional countries: Senegal,
Central African Republic (CAR), and Cameroon.
Established
2019 and 2020
Reach
West and Central Africa
Languages
French, English
Partners
Media institutions
Methods and
activities
Desinfox’s program consists of five activities: forums and meetings, fact-checking training, content production
training, fundraising support, and introduction to the IFCN. Trainers provide on-site coaching and networking support
for journalists and media directors to strengthen the quality and quantity of fact checking. The program does not
target any particular type of mis- or disinformation. Considering that sometimes media institutions contribute to the
spread of false information due to their profit motives, the training includes helping to develop sustainable economic
models. In addition, the program helps media institutions to expand their networks to gain access to business
opportunities. Through annual meetings with regulators, Desinfox also tries to sensitize media regulatory bodies.
Other activities
Public awareness raising
Challenges
• It is difficult to find media partners.
• Developing sustainable fact-checking models is challenging.
• Providing daily support from head office in Europe is challenging.
Perspectives
on information
disorder
“If we only do training and leave the directors and journalists in the dark, we risk not having concrete results. Beyond
simple (theoretical) training, it is important to offer both technical support through appropriate coaching and financial
support for sustainable fact-checking models.”
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