All eight initiatives who use a technical/
algorithmic response are using or plan to use natural
language processing methods to train algorithms to
pick up false information. They are mostly funded
or run by foreign companies in Europe and North
America and operate in English only. Two of the
identified initiatives (RoveR and Know News) are
self-funded.
Digital Africa Research Lab is the only
organization that seems to use a curatorial response
directly targeted at big tech companies. This
initiative is pushing for accountability by ensuring
that these platforms adhere to global policies and
products whilst taking into consideration the needs
and concerns of African users.
RESPONSES AIMED AT SUPPORTING THE
TARGET AUDIENCES OF DISINFORMATION
CAMPAIGNS
This category aims at supporting potential victims of
disinformation campaigns. Actions include drafting
guidelines, making recommendations, issuing
resolutions, promoting media and data literacy,
and running content credibility labelling initiatives.
Among the initiatives surveyed in this study,
educational responses promote critical thinking,
verification of information, and safe internet use,
while empowerment efforts are practical aids
used to empower the public or journalists to avoid
falling victim to online disinformation. There is a
further component, namely ethical and normative
responses. These constitute efforts on the part of
governments or international organizations, and
include national or international condemnations of
disinformation or researched recommendations on
how to ameliorate the violations.
The earliest fact-checking responses to false
information adopted an approach where citizens
were assumed to have low levels of literacy. The
educational approach, utilized by nine initiatives in
this study, is a more mature response (compared
to fact checking) derived from an understanding of
the falsehood in question and where it might have
come from. It seeks not only to expose falsehoods
but also to provide audiences with the tools to
assess information for themselves (for example,
through media literacy programs) or to understand
the topical area. Promoting critical thinking among
citizens by educating them is popularly used by
actors who are targeting issue-specific mis- or
disinformation, such as health-related information
or information related to stigmatized or vulnerable
communities. Two examples are SMUG and
Standing Voice, which works with people living with
I N FO R M ATI O N D I SO R D ER IN THE GLOBA L SOUTH
albinism. An interesting underlying assumption of
this approach is that “cultural stereotypes”/myths
are assumed to be due to a lack of information,
whereas “fake news” is seen as a result of too
much information or of mistrust in credible news
sources due to the blurring of boundaries between
consumers and producers of news. This is also
the approach prominently used by organizations
focusing on electoral mis- or disinformation.
Empowerment
and
credibility
labelling
efforts, utilized by six initiatives in this study, are
mostly targeted at ameliorating online mis- or
disinformation by empowering the public and
media professionals or strengthening the credibility
of organizations as trusted sources of information.
Pollicy, based in Uganda, has developed an online
interactive game which re-enacts how ordinary
Ugandans can fall victim to insidious forms of
mis- and disinformation. Other projects, such as
YALIChecks (sponsored by the USA-run Young
African Leaders Initiative, with centers in Kenya,
South Africa, Ghana, and Senegal), target youth
and young leaders, while Open & Disclose (an
initiative of Media Monitoring Africa) and 263Chat
(a media company in Zimbabwe) are working
towards establishing a credible media environment
through training programs and trust building.
Among the ethical and normative responses
profiled,
two
governments
are
actively
implementing programs to combat mis- and
disinformation.
The Ethiopian government is running a program
to condemn disinformation fueled by the
ongoing state of emergency in the Tigray region.
The governmental fact-checking platform on
Facebook and Twitter monitors national, regional,
and international news platforms for false
information—as defined by the government—
and debunked news is posted in the form of
statements on these social media platforms.
In the Ethiopian context, the implementation of
fact-checking efforts was accompanied by internet
shutdowns at the beginning of the Tigray conflict.
For this reason, government critics argue that
in addition to blatant disregard for basic human
entitlements, the government appears to resort to
internet shutdowns and communication restrictions
as its first option and at the slightest provocation.
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