3
conspiracy theory Groups to join…. And because conspiracy
theory Groups are highly engaging, they are very likely to
encourage reengagement with the platform. If you join the Group,
the choice appears to be yours, but the reality is that Facebook
planted the seed. It does so not because conspiracy theories are
good for you but because conspiracy theories are good for them. 39
4
McNamee described how, in 2016, he had raised his concerns with Mark Zuckerberg and Sheryl
5
Sandberg, to no avail.40
1
2
6
64.
In the August 2021 study discussed above, the authors stated: “[U]sers conform to
7
the expressive norms of their social network, expressing more outrage when they are embedded
8
in ideologically extreme networks where outrage expressions are more widespread…. Such norm
9
learning processes, combined with social reinforcement learning, might encourage more
10
moderate users to become less moderate over time, as they are repeatedly reinforced by their
11
peers for expressing outrage.”41
12
65.
Indeed, the positive feedback loop created by Facebook in the form of “likes,”
13
“comments,” and “shares” drive user engagement with extremist content and reward user
14
participation in creating such content. Together with algorithms promoting hate speech,
15
misinformation, and conspiracy theories, Facebook has steered users to extremist groups and
16
trained those users to express more outrage.
17
D.
Exploitation by Autocrats
18
66.
Facebook’s system and algorithms are also susceptible to exploitation by
19
unscrupulous and autocratic politicians and regimes. In his book, McNamee wrote:
20
Facebook’s culture, design goals, and business priorities made the
platform an easy target for bad actors, which Facebook aggravated
with algorithms and moderation policies that amplified extreme
voices. The architecture and business model that make Facebook
successful also make it dangerous. Economics drive the company
21
22
23
24
39
25
26
Roger McNamee, Zucked: Waking Up to the Facebook Catastrophe, at 94-95 (Penguin
2020 ed.).
40
Id. at 4-7.
41
27
28
William J. Brady, Killian McLoughlin, Tuan N. Doan, Molly J. Crockett, How social
learning amplifies moral outrage expression in online social networks, 7 SCIENCE ADVANCES,
no. 33 (Aug. 13, 2021), https://www.science.org/doi/10.1126/sciadv.abe5641.
CLASS ACTION COMPLAINT
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Case No. __________________