INTERNET SHUTDOWNS IN 2023
while they were traveling to repair telecommunications
infrastructure in Khan Yunis.240 These ongoing internet
shutdowns deepen the suffering of people in Gaza,
and make the work of UN bodies and humanitarian
organizations to assist over two million people —
85% of whom are internally displaced, starved, and
traumatized — an “impossible mission.”241
While people in Gaza struggled to stay connected
and get help, major social media platforms were
simultaneously censoring Palestinian and proPalestinian voices on their platforms.242 Since
October 7, advocates have faced increased
censorship online.243 This censorship has been
particularly heavy on Meta-owned platforms
Facebook and Instagram, where activists have
documented systematic silencing of Palestinian
voices through arbitrary content removals,
suspension of prominent Palestinian and Palestinerelated accounts, restrictions on pro-Palestinian
users and content, and shadow-banning.244 Through
the #StopSilencingPalestine campaign, Access
Now and our partners have called on Meta to put
an end to its long-standing practice of censoring
Palestinian voices and to overhaul its content
moderation policies.245
240
45
Sudan
In Sudan, the ongoing conflict between the Sudanese
Armed Forces (SAF) and the Rapid Support Forces
(RSF) has taken a devastating toll, claiming at least
12,000 lives by the end of 2023, with the numbers of
people killed, injured, and displaced continuing to climb
daily.246 The tragic situation has led to what experts
describe as “one of the world's worst” humanitarian
crises.247 Within Sudan, more than nine million people
have been forced to flee their homes, with the World
Food Program (WFP) warning of an impending hunger
crisis of unprecedented proportions.248 We recorded
at least two shutdowns in 2023 during this conflict,
but the impact on telecommunications services has
been more far-reaching than has been possible to
document and verify under current conditions. Major
shutdowns continue in 2024, including a month-long
shutdown starting in February249 which impacted
the entire country after the RSF reportedly took over
telecommunications facilities in Khartoum.250
Sudanese authorities have a long history of using
internet shutdowns to curtail fundamental human
rights, control the narrative during turmoil, and
cover up atrocities. The warring parties in Sudan
have weaponized internet shutdowns by instructing
telecommunications companies to limit access or by
damaging ISP data centers — a tactic to gain control
Jawwal (@JawwalPal). X post. 5:12 pm. January 13, 2024. https://x.com/JawwalPal/status/1746218633221591108
241 ReliefWeb (2024). The war in Gaza must end - Statement by Martin Griffiths, Under-Secretary-General for Humanitarian
Affairs and Emergency Relief Coordinator, 5 January 2024. https://reliefweb.int/report/occupied-palestinian-territory/war-gazamust-end-statement-martin-griffiths-under-secretary-general-humanitarian-affairs-and-emergency-relief-coordinator-5january-2024-enhear
242 Al Jazeera (2023). Are social media giants censoring pro-Palestine voices amid Israel’s war? https://www.aljazeera.com/
features/2023/10/24/shadowbanning-are-social-media-giants-censoring-pro-palestine-voices
243 7amleh (2023). Briefing on The Palestinian Digital Rights Situation Since October 7th, 2023. https://7amleh.org/2023/11/01/
briefing-on-the-palestinian-digital-rights-situation-since-october-7th-2023; 7amleh (2024). Hashtag Palestine 2023: Palestinian
Digital Rights During War. https://7amleh.org/2024/01/17/hashtag-palestine-2023-palestinian-digital-rights-during-war
244 Human Rights Watch (2023). Meta's Broken Promises. https://www.hrw.org/report/2023/12/21/metas-broken-promises/systemiccensorship-palestine-content-instagram-and; Access Now (2024). It’s not a glitch: how Meta systematically censors Palestinian voices.
https://www.accessnow.org/publication/how-meta-censors-palestinian-voices/
245 Access Now (2023). #StopSilencingPalestine: Meta must overhaul its biased content moderation.
https://www.accessnow.org/press-release/meta-stop-silencing-palestine/; see also Access Now (2023). A coalition of
international organizations demands that Meta refrain from censoring criticism of Zionism on its platforms.
https://www.accessnow.org/press-release/meta-zionism-policy/
246 Al Jazeera (2024). Nearly eight million people displaced by war in Sudan: UN. https://www.aljazeera.com/news/2024/1/31/
nearly-eight-million-people-displaced-by-war-in-sudan-un; UN OCHA (2024). Sudan Situation Report. https://reports.unocha.
org/en/country/sudan/
247 AA (2023). Sudan suffering ‘one of world’s worst humanitarian crisis’: UN. https://www.aa.com.tr/en/americas/sudansuffering-one-of-worlds-worst-humanitarian-crisis-un/3081788
248 ReliefWeb (2024). Sudan Humanitarian Update (4 February 2024). https://reliefweb.int/report/sudan/sudan-humanitarianupdate-4-february-2024; UN World Food Programme (2024). Sudan's war risks creating the world's largest hunger crisis, warns
WFP Chief. https://www.wfp.org/news/sudans-war-risks-creating-worlds-largest-hunger-crisis-warns-wfp-chief
249 Cloudflare Radar (@cloudflareradar). X post. 2:52 pm. March 3, 2024.
https://x.com/CloudflareRadar/status/1764302833715749347
250
See supra note 22.