media and conflict in myanmar: opportunities for media to advance peace 6. Preventing Online Hate Speech Despite the relatively low levels of Internet penetration in Myanmar, respondents expressed concern not only with the speed at which hate speech is disseminated online but also the virulence of some of the inflammatory messages. Also of concern was the way in which online narratives of hate were threatening to trump news coverage by mainstream media, especially regarding intercommunal conflict. Through an initial analysis of online content, potentially through natural language processing, inflammatory terms appearing on Facebook and other online media can be identified and monitored. Content analysis methods and systems can then be integrated into training programs for civil society, media, and government officials in order for these groups to better understand, and more effectively respond to, online content that could incite violence. Requirements  onsensus among a wide range of stakeholders on what constitutes inflammatory content; lexicon of C terms that might incite violence published and widely distributed  utomated social media monitoring to analyze inflammatory content and its potential effects on A mainstream media and the public  raining program established for bloggers, citizen journalists, mainstream media professionals, governT ment officials, and civil society watchdogs to understand dangers of hate speech, how to monitor such content, and how to use self-regulatory tools to prevent the spread of such speech online  arly online warning systems developed in advance of contentious events, such as a national census and E electoral periods  ontent analysis data and self-regulatory tools related to hate speech integrated into interfaith dialogues C and peacebuilding workshops Interfaith Facebook campaigns initiated to promote tolerance and mutual respect  ivic-state dialogue on Internet regulation that limits inflammatory content while protecting freedom of C speech Social media providers engaged to develop policies for shutting down offensive user accounts and pages Desired outcomes Knowledge  nderstanding among citizens about the dangers of hate speech and the risks of obtaining information U through social media  eightened awareness among journalists for using social media as a credible source in reporting on H conflict  nderstanding among government officials about what constitutes hate speech and how to react to it U appropriately Attitude Citizen acceptance of Myanmar as a multifaith country Tolerance and mutual respect between different faiths Behavior USIP.ORG Hate speech monitored, not tolerated, and ultimately shut down  33