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7. Stakeholder engagement: How external parties strengthen our work Innovating through Community Forums Meta continues to explore ways to integrate more voices beyond Silicon Valley into decision-making. We piloted Community Forums based on deliberative democracy, a style of decision-making used by governments and organizations globally. It brings together representative groups of people to have structured conversations and make decisions about particularly complex or contentious issues. Our actions: In 2022, we held a model of group deliberation based on Deliberative Polling®, a method created at the Stanford Deliberative Democracy Lab. We collaborated with the lab as well as the Behavioural Insights Team, a data analytics group based in the UK, to ensure the process was fair and independent. This forum was the largest deliberative polling forum to date, with over 6,300 people from 32 countries. It focused on addressing bullying and harassment in social virtual spaces. Participants received independently vetted educational materials on the topic, deliberated among themselves in multiple small-group sessions, and had the opportunity to pose questions to independent experts from around the globe. These included cybersecurity specialists, human rights lawyers, bullying/harassment activists, experts from immersive virtual reality, and former brand safety leads for Twitter, TikTok, and Second Life, as well as UN and World Economic Forum advisory committee members and international Press Freedom Award winners. Following these sessions, participants were polled about their support for the proposals they’d been discussing to help inform services and app development for virtual experiences. This event was part of our broader effort to create programs that foster more inclusive decision-making and enable more people to have a voice in the development of our apps and technologies. Overall, participants strongly supported the notion that both creators and platform owners are responsible for monitoring the worlds they create, whether public or members-only spaces. Participants supported the use of tools like automatic speech detection, video capture, and visible and invisible moderators. Support was stronger for these tools in public spaces versus members-only spaces. For more detailed results, see Stanford’s results report. Human rights report 43

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Human rights report - Insights and actions 2022

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META

Date Published: Sep 20, 2023

Abstract: This is Meta’s second annual Human Rights Report, covering the calendar year 2022. It demonstrates how we are living up to the commitments made in our Corporate Human Rights Policy, which is based on the United Nations Guiding Principles on Business and Human Rights (UNGPs). The report shows how we are building on our work to respect human rights, how we assess potential impacts that could be linked to our services, and what we are doing to mitigate these risks.

Over the years, Meta’s services and apps have helped grassroots movements grow rapidly, challenge orthodoxies, advocate for rights, and in doing so, change the world. 2022 was no exception. As new challenges emerge, our human rights work evolves to address such issues as the use of our services in countries in conflict, threats to an open internet, and the rise of artificial intelligence.

We have strengthened our governance systems to advance our work toward respecting human rights across all our products and services. This includes continuing to empower the Oversight Board, which published 12 content moderation decisions and made 91 recommendations in 2022. Our efforts to strengthen governance also include training our employees. During the year, we launched human rights training titled Bigger than Meta: Human Rights company-wide.

In 2022, Meta passed its Global Network Initiative assessment, which included an examination of our policies and processes as well as eight specific illustrative case studies involving government takedown requests and data requests.

Human rights due diligence is central to our Corporate Human Rights Policy. In this report, we disclose key findings from our Comprehensive Human Rights Salient Risk Assessment (CSRA) and provide an update on our implementation of the recommendations borne of the due diligence work.

In 2022, we conducted the CSRA in partnership with Business for Social Responsibility (BSR), an independent organization with expertise in human rights. The analysis identified eight potential salient risks as highest priority, based on UNGP criteria. These were 1.) Freedom of Opinion and Expression; 2.) Privacy; 3.) Equality and Non-Discrimination; 4.) Life, Liberty, and Security of Person; 5.) Best Interests of the Child; 6.) Public Participation, to Vote, and to Be Elected; 7.) Freedom of Association and Assembly; and 8.) Right to Health. The assessment found that the potential risks relating to how Meta delivers our services and profit models are varied and nuanced.

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Human rights report - Insights and actions 2022

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