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• 7. Stakeholder engagement: How external parties strengthen our work mechanisms for UN country teams in Ethiopia, Nigeria, and Haiti. We engaged with the Office of the Secretary General’s Envoy on Technology on the Global Digital Compact and the need for it to support a globally harmonized approach to internet governance that promotes the free flow of data. This is essential for protecting human rights online, including the rights to privacy and freedom of expression. • We held meetings with senior UN officials and diplomats around the High Level Week of the UN General Assembly to discuss human rights and related issues. • We engaged with a number of UN Special Rapporteurs of the UN Human Rights Council, including those focused on HRDs, freedom of expression, Afghanistan, and Myanmar, amongst others, to share information and better understand their concerns as they relate to the role of Meta’s services. • We continued to respond to requests from the UN’s Independent Investigative Mechanism for Myanmar for data to assist accountability efforts. Scaling identification and escalation of issues with Trusted Partners We prioritize building partnerships in regions of the world where we face the most salient human rights challenges. Our network of Trusted Partners comprises over 400 non-governmental, not-for-profit, national, and international organizations in 113 countries who report content, accounts, and behavior that we review in context. These Trusted Partners are important allies in our efforts to understand the local impact of our services. They help us stay abreast of emerging trends, can flag violating content that we may miss, and improve policies and enforcement in areas such as misinformation and harm. Their reports provide valuable insights to help inform policy development and help keep our users safe. Our actions: • In 2022, we expanded our network of Trusted Partners across 36 countries, including Yemen, Ukraine, Ethiopia, Mali, Kenya, Nepal, Haiti, and Cambodia. • Our partners have alerted us to developments and risks that we might otherwise have missed. For example: • Trusted Partners reported a spike in sextortion taking place on our apps in Yemen, which led to an investigation and ultimately the removal of a large number of Facebook users, business accounts, and Instagram accounts. • In Cambodia, Trusted Partners flagged Facebook posts recruiting people for call centers in Southeast Asia that contained key indicators of human trafficking and labor exploitation. Over 30 posts were taken down. • Trusted Partners in Pakistan flagged misinformation around the Transgender Persons Act and targeted content that put individuals at risk. The content was removed, and we took steps to ensure we would catch further instances of similar policy-violating content. Human rights report 42

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Human rights report - Insights and actions 2022

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META

Date Published: Sep 20, 2023

Abstract: This is Meta’s second annual Human Rights Report, covering the calendar year 2022. It demonstrates how we are living up to the commitments made in our Corporate Human Rights Policy, which is based on the United Nations Guiding Principles on Business and Human Rights (UNGPs). The report shows how we are building on our work to respect human rights, how we assess potential impacts that could be linked to our services, and what we are doing to mitigate these risks.

Over the years, Meta’s services and apps have helped grassroots movements grow rapidly, challenge orthodoxies, advocate for rights, and in doing so, change the world. 2022 was no exception. As new challenges emerge, our human rights work evolves to address such issues as the use of our services in countries in conflict, threats to an open internet, and the rise of artificial intelligence.

We have strengthened our governance systems to advance our work toward respecting human rights across all our products and services. This includes continuing to empower the Oversight Board, which published 12 content moderation decisions and made 91 recommendations in 2022. Our efforts to strengthen governance also include training our employees. During the year, we launched human rights training titled Bigger than Meta: Human Rights company-wide.

In 2022, Meta passed its Global Network Initiative assessment, which included an examination of our policies and processes as well as eight specific illustrative case studies involving government takedown requests and data requests.

Human rights due diligence is central to our Corporate Human Rights Policy. In this report, we disclose key findings from our Comprehensive Human Rights Salient Risk Assessment (CSRA) and provide an update on our implementation of the recommendations borne of the due diligence work.

In 2022, we conducted the CSRA in partnership with Business for Social Responsibility (BSR), an independent organization with expertise in human rights. The analysis identified eight potential salient risks as highest priority, based on UNGP criteria. These were 1.) Freedom of Opinion and Expression; 2.) Privacy; 3.) Equality and Non-Discrimination; 4.) Life, Liberty, and Security of Person; 5.) Best Interests of the Child; 6.) Public Participation, to Vote, and to Be Elected; 7.) Freedom of Association and Assembly; and 8.) Right to Health. The assessment found that the potential risks relating to how Meta delivers our services and profit models are varied and nuanced.

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Human rights report - Insights and actions 2022

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