Table of Contents
List of tables ............................................................................................................................................................... 4
1. Synthesis ................................................................................................................................................................. 5
2. Research problem ................................................................................................................................................... 7
2.1 Demand-side research: Quantitative 2.1.1 2015 baseline and 2016 follow-up survey ................................... 7
2.2 Demand-side research: Qualitative 2.2.1 Gender and ICTs ............................................................................. 8
2.3 Web literacy development ............................................................................................................................... 9
2.4 Broadband QoSE testing .................................................................................................................................. 9
3. Research findings.................................................................................................................................................. 10
3.1 Demand side research: Quantitative ............................................................................................................. 10
3.1.1 2015 baseline survey .............................................................................................................................. 10
3.1.2 2016 follow-up survey ............................................................................................................................ 16
3.2 Demand side research: Qualitative ............................................................................................................... 20
3.3 Broadband QoSE testing ................................................................................................................................ 23
4. Project implementation and management .......................................................................................................... 25
4.1 Research ......................................................................................................................................................... 28
4.1.1 Demand side research: Quantitative ...................................................................................................... 28
4.1.2 Demand side research: Qualitative ......................................................................................................... 30
4.1.3 Web literacy development ..................................................................................................................... 31
4.1.4 Broadband QoSE testing ......................................................................................................................... 31
4.2 Capacity building ............................................................................................................................................ 32
4.3 Policy intervention ......................................................................................................................................... 33
5. Project outputs and dissemination ....................................................................................................................... 34
5.1 Research outputs ........................................................................................................................................... 34
5.2 Dissemination ................................................................................................................................................. 36
5.2.2 Meetings ................................................................................................................................................. 37
5.2.3 Participation at conferences, panel discussions and workshops ............................................................ 38
5.2.4 News/media coverage ............................................................................................................................ 39
5.3 Capacity building ............................................................................................................................................ 42
5.3.2 Capacity building for MIDO ..................................................................................................................... 42
5.3.2 Capacity building for policymakers ......................................................................................................... 43
5.4 Policy intervention ......................................................................................................................................... 44
5.4.1 Telecommunications ............................................................................................................................... 44
6. Impact ................................................................................................................................................................... 47
7. Recommendations ................................................................................................................................................ 49