In many parts of the world, wide-ranging atrocities
and other human rights abuses continue to threaten
populations, especially those belonging to minority
groups and indigenous peoples. As the reach of social
media grows ever more pervasive globally, so too does
its impact in contexts where genocide, mass killing, or
systematic violent repression have occurred or there is
a risk of such things taking place. The country
situations at the top of the 2019 Peoples under Threat
index illustrate how, in case after case, social media is
playing a major role in encouraging the killing. Social
media platforms now occupy a central role in
stigmatizing target groups, legitimizing violence and
recruiting the killers.
Deliberate misinformation, including false
allegations and dehumanization of targeted groups,
has been an enduring feature of conflict over the ages.
But in the social media age, the process has accelerated
to an unprecedented degree. Ease of access to social
media has given every violent racist a potential public
platform, and the anonymity of social media has given
states the ability to incubate and incite hatred across
international borders. Conflict narratives, conspiracy
theories and extremist views quickly find a home on
platforms where every voice competes for attention,
and the moderate voices and restrained language
necessary for peace-building are drowned out.
Political leaders, rebel groups, activists and ordinary
civilians have all used social media as a tool for
communication. Even in the most fragile and divided
societies where internet access remains minimal, such
as South Sudan, the role of social media is growing, as
traditional media landscapes and technologies rapidly
transform. Syria’s devastating conflict, on the other
hand – where social media platforms are used by all
sides and videos uploaded to YouTube have received
hundreds of millions of views – has led to it being
repeatedly described as a ‘social media war’.
Social media promises to increasingly influence
how conflict and episodes of violence are perceived,
their trajectories, and the ways they are responded to.
No divided society or context of conflict can be
understood without considering how social media is
being used by an array of state and non-state actors.
Indeed, critics have accused social media firms of
accepting too little responsibility for the use of their
technologies to foment division and violence in
unstable and conflict-affected societies. Many point to
Myanmar – where the United Nations (UN) has
called for authorities to face charges of genocide – as
2
the starkest example of the link between social media
and the commission of atrocities. There dehumanizing
language and outright incitement to mass murder
were amplified via Facebook and Twitter,
contributing to the widespread targeting of the mainly
Muslim Rohingya minority. In November, Facebook
released a report it had commissioned related to the
killing of Rohingya which concluded that ‘Facebook
has become a means for those seeking to spread hate
and cause harm’. But while the company
acknowledged that ‘we can and should do more’,
Facebook and other social media corporations
continue to rely on self-regulation, based heavily on
moderation in line with ‘community standards’ - an
approach which has proved woefully ineffective when
confronted by organized, and at times officiallysanctioned, campaigns of violent hatred.
Peoples under Threat draws much-needed attention
to numerous other cases where, in the context of social
cleavages, political instability and insecurity, social
media risks exacerbating or paving the path to
systematic violent repression or mass killings. In many
of those countries where the risk of mass atrocity crimes
is most pronounced, the internet-savvy youth often
outnumbers the rest of the population. Where deadly
armed conflict rages on, from Libya to Afghanistan,
combatants often wield a gun in one hand and a
smartphone in the other – their cameras weaponized in
a propaganda war uniting battlefields and cyberspace.
Social media is a tool in the hands of states brutally
oppressing their populations, as in Syria, where
supporters of President Bashar al-Assad popularized a
#SyriaHoax hashtag on Twitter to discredit evidence
of horrific chemical attacks on civilian targets, such as
in Khan Sheikhoun and Douma. Social media can also
be manipulated by outside powers to generate support
for policies that harm civilians. Saudi Arabia and the
United Arab Emirates (UAE), for example, have used
‘bot armies’ to legitimate their bombing campaign in
Yemen, while rising hostilities between India and
Pakistan following the killing of 40 Indian soldiers in
Kashmir were stoked by the trending of rival Twitter
hashtags by nationalists in the two countries.
In conflict zones such as Afghanistan and
Cameroon, where threats are on the rise, armed
groups ranging from the Taliban to Anglophone
separatists rely on social media platforms for a range
of activities: to coordinate movements, recruit
supporters and fighters, glorify victories and dispute
opposing narratives, and solicit funds. The so-called
Peoples under Threat 2019