Freedom House
Companies
Companies should commit to respecting the rights of people who use their platforms or services and addressing any
adverse impact that their products might have on human rights. The Global Network Initiative’s Principles provide concrete
recommendations on how to do so.
Companies should support the accessibility of circumvention technology and resist government orders to shut down internet
connectivity or ban digital services. Service providers should use all available legal channels to challenge such requests from
state agencies, whether they are official or informal, especially when they relate to the accounts of human rights defenders, civil
society activists, journalists, or other at-risk individuals.
If companies cannot resist demands in full, they should ensure that any restrictions or disruptions are as limited as possible
in duration, geographic scope, and type of content affected. Companies should thoroughly document government demands
internally, and notify people who use their platforms as to why connectivity or content may be restricted, especially in countries
where government actions lack transparency. When faced with a choice between a ban of their services and complying with
censorship orders, companies should bring strategic legal cases that challenge government overreach, in consultation or
partnership with civil society.
2. DEFEND INFORMATION INTEGRITY IN THE AGE OF AI
Even before the new wave of generative artificial intelligence (AI) products, AI was a key factor in the crisis of information
integrity, serving as an intensifier in environments that were already vulnerable to manipulation. However, advancements in
generative AI will supercharge the creation and dissemination of false and misleading content by state and nonstate actors,
demanding a prompt response to safeguard access to reliable online information.
Governments
Governments should ensure that human rights principles, transparency, and independent oversight are embedded into
AI regulation. Policymakers should specifically include robust protections against ineffective and unsafe systems, address
algorithmic discrimination, require independent audits and human rights–based impact assessments, and mandate increased
transparency regarding the design, testing, use, and effects of AI products. They should also require human review alternatives
for AI decisions, such as in content moderation, and provide people with notice and clear explanations on how automated
systems are being utilized. Governments should establish mechanisms for appeal and redress in cases of discrimination by AI
systems. Finally, regulators should be empowered with sufficient resources and expertise to enforce their own rules and verify
that companies are adhering to relevant laws.
Specifically, the US government should follow through on an executive order—in development at the time of writing—that
includes protections outlined in the Office of Science and Technology Policy’s Blueprint for an AI Bill of Rights, such as
safeguards against algorithmic discrimination, limits on data use, and requirements for notice and explanation. In addition
to such action, Congress should work with civil society and the executive branch to craft legislation that takes a rights-based
approach to AI governance and transforms guiding principles into binding law. The US Federal Election Commission should also
prohibit political parties, committees, and candidates from intentionally misrepresenting candidates in advertising that features
AI-generated or manipulated imagery. In Europe, lawmakers negotiating on the proposed EU AI Act should, at minimum, ensure
that the final text obligates companies to label AI-generated media and conduct fundamental rights impact assessments for uses
of AI services that present risks for human rights.
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