awareness, they will conflict with an organization’s core values of
promoting the public interest and human rights, and may undermine
trust in the organization. For this reason, internal procedures are
necessary to detect and prevent these risks when using generative
AI.
To prevent these risks, it is first necessary to provide regular
human rights training so that all activists are able to recognize
bias and discrimination in AI-generated outputs. Depending on
the organization’s needs, it may also be appropriate to establish
procedures—or designate responsible reviewers—to conduct prior
review of all materials intended for external publication. If outputs
are suspected of containing hateful or discriminatory expressions,
their use should be immediately suspended and the matter referred
to the designated reviewer. Alternatively, the organization may
request revisions from the generative AI system itself (e.g., “This
expression may be discriminatory; please rewrite it using neutral
and inclusive language”). The revised output should then be
reviewed again to ensure that no problematic expressions remain.
If the AI system produces seriously problematic content, or
repeatedly generates discriminatory or hateful expressions,
the organization should raise the issue through the AI provider’s
reporting or feedback channels. If the same problems recur or
are not adequately addressed, the organization should formally
discontinue use of the service. Alternative tools should then be
considered, and the problematic cases should be documented
internally to help prevent recurrence.
Generative AI Guide for Civil Society