contracts (Al-Fardan, 2012). Two Washington-based firms, Qorvis Communications and
Sanitas International, were reportedly hired by Bahrain to communicate with Western media
and place opinion pieces in major media outlets (Goodman, 2011). The Huffington Post
reported that Qorvis Communications, Potomac Square Group, and Bell Pottinger had all been
hired to improve the Bahraini government’s reputation at home and abroad (Halvorssen, 2011).
Qorvis Communications was also discovered to have puppet accounts on Wikipedia, used to
alter articles that did not portray their clients in a favourable light, including articles related to
Bahrain (Morris, 2013). PR firms utilized bloggers posing as journalists on pro-government
blogs, such as Bahrain Views and Bahrain Independent, as well as faking social media accounts
and partisan op-eds (Nyst & Monaco, 2018). Olton, a UK-based intelligence and PR firm,
allegedly received a US$250,000 contract from the Bahrain Economic Development Board in
2011 to “develop an electronic system to track international media” (Bahrain Watch, 2020).
The Index on Censorship reports that Olton possessed software that was able to identify
‘ringleaders’ through social media, which it notes is particularly concerning as dozens of
protesting students were dismissed from university based on evidence that was gathered
through their Facebook profiles (Index on Censorship, 2012).
Table 1: Organizational Form and Prevalence of Social Media Manipulation in Bahrain
Initial
Government Politicians Private Contractors Civil
Society Citizens &
Report
Agencies
& Parties
Organizations Influencers
2011
Ministry of the
Interior,
Ministry of the
Interior Cyber
Crime Unit
Qorvis
Communications,
Olton
(Multiple PR firms –
explicit role in
COMPROP
unknown)
Evidence
Found
Source: Authors’ evaluations based on data collected. Blank spaces indicate no evidence was found.
Strategies, Tools, and Techniques
Trolling
Trolls in Bahrain have been found to spread disinformation, distort perceptions of the
opposition, exacerbate conflicts and discredit valid information (Freedom House, 2019).
Notably, journalists and activists are frequently “targeted with vitriolic state-sponsored trolling
campaigns” (Nyst & Monaco, 2018). Nabeel Rajab, former President of the Bahrain Center for
Human Rights, has been the recipient of “regular troll attacks on Twitter” which he believes
are from government accounts (Dooley, 2011). This ‘army of trolls’ has allegedly been active
since at least 2011, when hundreds of accounts emerged following the February protests. Al
Jazeera reporter Gregg Carlstrom tweeted that “Bahrain has by far the hardest-working Twitter
trolls of any country I’ve reported on”. There are thousands of anonymous accounts with few
followers and profile photos signifying support for the regime, such as a photo of the royal
family (Owen Jones, 2013). Most recently, Freedom House (2019) reported that Twitter
accounts impersonating users in prison were active in August 2018 and interacted with
opposition supporters.
Brian Dooley, a human rights activist, has been the subject of continuous troll attacks for his
work on Bahrain. Attacks are highly personalized, as illustrated in Figure 1, which includes
35