Internet service providers were requested to cooperate as the Commission deemed this step
necessary due to a continued rise in cybercrime (Privacy International, 2017). In late 2016 the
Communication Authority (CA) (the governmental regulatory body of Kenya’s
communication sector) finalized a contract with a private Israeli web intelligence company
webintPro to use their software in future projects (Rubinstein, 2019). There remains some hope
for privacy, as the High Court of Kenya ruled a Device Management System to access mobile
subscriber data directly unconstitutional in April 2018 (High Court of Kenya, 2018).
Table 1: Organizational Form and Prevalence of Social Media Manipulation in Kenya
Initial
Government Politicians Private Contractors Civil
Society Citizens &
Report
Agencies
& Parties
Organizations Influencers
Military/
Jubilee
PR/Social
media
Bloggers
Intelligence ODM
insight companies
Source: Authors’ evaluations based on data collected. Blank spaces indicate no evidence was found.
Strategies, Tools, and Techniques
According to a GeoPoll survey conducted in May 2017, 90% of Kenyans reported they had
encountered false information regarding the 2017 election, 87% of whom reported the
information as deliberately false. Social media consistently ranked lower than mainstream
media on trust (Elliott, 2017). On Twitter, content was spread with two core hashtags:
#ElectionsKE and #ElectionsKE2017. Social media has been used in a quite strategic manner
by Kenyan politicians, who have used both social media influencers with large followings as
well as bots to amplify their messages and trend hashtags (BBC News, 2017; Otieno, 2019;
Wright, 2018).
In general, it seems Kenya is not working on psyops operations fighting propaganda as other
African countries (e.g. Nigeria) allegedly are, with such operations having become more
widespread to fight IS and Al-Shabaab (Anzalone, 2020; Mutambo, 2019). The only
information controlling measures the Kenyan military and intelligence have been accused of
are spying on journalists, political actors and activists as well as pressuring them in an effort
to control public news narratives at times (Freedom House, 2018b). It appears that the
authorities’ standard strategy for dealing with news agencies or activists posting information
or organizing events which do not sit well with the government is to accuse them of spreading
hate speech, rumours and propaganda.
In light of the government’s tendency to accuse activists or news organizations of spreading
rumours and propaganda, several groups, including Freedom House and the New York-based
Committee to Protect Journalists, have criticized the Computer Misuse and Cybercrime Act
which passed into legislation in May 2018 for repressing online liberties even further (Freedom
House, 2018a). The act imposes up to 10 years of prison and hefty fines for the publication of
“false” or “fictitious” information that results in “panic” or is “likely to discredit the reputation
of a person” (“Kenya President Signs Controversial Social Media Bill into Law”, 2018). In
June 2018, the Bloggers Association of Kenya successfully petitioned some of the provisions
of the law, which was suspended while awaiting further decision by the High Court of Kenya.
On 20 February 2020 the Court declared the law constitutional (Itimu, 2020).
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