Conclusion and Recommendations
“
Enactment of limited
government regulation
would not relieve Silicon
Valley of the need to
take action of its own.
Because of the First
Amendment, the U.S.
government cannot
seek to cleanse online
platforms of the many
forms of expression
that, while not illegal,
are still harmful.
”
In 2017, when the NYU Stern Center began publishing reports about social
media’s effects on democracy, we stressed a preference for industry selfregulation as a way to avoid the First Amendment complications that would
accompany government intervention. Those free speech complications
remain: Government must not set content policy or participate in substantive content decisions. But some time ago, we realized that the continuing
insufficiency of self-regulation meant that government would have to step
in, cautiously.
In the recommendations that follow,
we discuss as an initial matter the
responsibilities of YouTube and Google
—and by extension, of all of the major
platforms. These obligations include
far more transparency about how their
technology works and how it interacts
with human decisions that determine
what content users see, which items
get amplified, which get down-ranked
or removed, and why. We also reiterate
a proposal we published in early 2022
for legislation that would enhance the
Federal Trade Commission’s consumer
protection authority to oversee social
media companies. We believe lawmakers and regulators can put this idea
into practice without violating the First
Amendment’s wise constraint on government interference with speech.
Enactment of limited government
regulation would not relieve Silicon
Valley of the need to take action of its
own. Because of the First Amendment,
the U.S. government cannot seek to
cleanse online platforms of the many
forms of expression that, while not
illegal, are still harmful. Hateful speech
that doesn’t directly incite imminent
violence comes to mind, as does
most mis- and disinformation, even
on vital topics such as public health
requirements in the midst of a lethal
pandemic. Government can mandate
disclosure of data relevant to such
harms, and it can require that companies allocate resources necessary
to fulfill promises they make about
mitigating them.
But as a practical matter, the platforms
themselves inevitably will bear the bulk
of the responsibility for policing expression they host. The scale and speed of
their operations, their immediate access
to content on their sites, and the complexity of their technology dictate that
the platforms cannot be overseen the
way a government inspector scrutinizes
a meatpacking or pharmaceutical plant.
Regulation of social media, by necessity,
will be a hybrid affair.
HOW YOUTUBE SPREADS HARMFUL CONTENT – AND WHAT CAN BE DONE ABOUT IT
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