ASIAN ETHNICITY
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communicate more easily than those communities without their own script keyboards.
The more adaptable and available these language packages are, the more likely users are
able to employ them to write posts, send text messages and communicate with each other.
Despite the fact that many minority groups are able to write and speak to each other in
their own languages on Facebook, a majority of my respondents said they tended to use
Burmese more frequently than their own languages. This has less to do with Burmese
being the official Facebook language than users’ deliberate attempt to use Burmese to
target populations across different language groups. Burmese not only serves as
a common communication medium of the multi-ethnic society, but also it is the only
language that sub-groups of minorities who speak different dialects can use to commu
nicate with each other. Burmese has not had much advantage in having automatic access
to direct translation because Machine Translation (MT), which is a key translation
mechanism of Facebook,62 can only work effectively with rich-resource languages.63 It
is still challenging for Facebook’s MT to deal with some low-resource languages, such as
Burmese, Lao, Kazakh, Haitian, and Oromo, despite Facebook’s continuous research and
progress toward this goal in recent years.64
The multifaceted usage of Facebook
The overwhelming majority of respondents who use Facebook said it was their major
source of information and communication over popular news media sources such as
independent broadcaster DVB or privately-run printed newspapers and journals. While
automatic translation is only available for Facebook languages, Messenger allows speak
ers of Facebook and non-Facebook languages to engage in both written (text messaging)
and verbal communication through voice messaging and video-calling. Text messaging is
the most widely used medium for easy and quick communication for work and chatting
with family and friends. While voice-messaging and video chatting on Messenger are still
limited to relatives and close friends, they are also occasionally used for urgent workrelated issues. One female respondent from Mon State, who is a leading member of
a local civil society organization working on women and ethnic rights, states:
I was surprised when our working group members, who have been working for preparing
the Universal Periodic Review on the gender portion, suggested to have group meetings
through Messenger. They all agreed and did so. I first thought they would be conducting the
discussion through only email or Skype.
Respondents also use Facebook Messenger as a directory to communicate with each
other. One respondent explains, ‘We can find almost everyone on Messenger if we know
a person’s name and appearance. We don’t even need to be friends with each other on
Facebook.’ Most respondents state that they previously used Viber (another popular
verbal communication platform) for communication, but now almost all of them are
using only Messenger, which they perceive to be more effective and cheaper.
Facebook creates multiple connections for users through several other social media
platforms, such as Messenger and Instagram, simultaneously creating favorable environ
ments for people to get engaged and involved. One respondent, a Naga woman in her 30s
recounted her experiences: