institutions, increasing trust and improving
relationships, and strengthening the social contract. For
example, Mercy Corps’ peacebuilding work in Nigeria’s
Middle Belt has increased trust and perceptions of
security across farmer and pastoralist groups while
including specific initiatives to support religious and
traditional leaders in analyzing and leading discussions
aimed at reducing the impacts of hate speech in social
media.67 In another example, Search for Common
Ground’s Social Cohesion Framework for Myanmar
presents a range of activities to address conflict drivers,
including those on social media, to build stronger
communities.68
Mitigation of impacts
RESPONDING TO DIGITAL
DRIVERS OF VIOLENT
EXTREMISM IN JORDAN
Mercy Corps’ programming in Jordan sought
to build resilience among youth to cyber crimes
and online violent extremist recruitment by
supporting youth coaches to build digital
literacy among adolescents and other youth.
Youth participants then led initiatives to raise
awareness among their peers about internet
safety in hotspot areas.65 In another program,
youth civic engagement activities included
youth-led workshops on propaganda and
media and supported youth to create films
about peace, tolerance and positive role
models to mitigate impacts of online
recruitment.66 Throughout this programming,
mothers and fathers of adolescents and youth
participated in awareness-raising sessions so
they could better understand and support
youth’s ability to resist negative online
messaging.
Mitigation occurs when weaponized information has
already manifested and seeks to minimize harm,
particularly during crises. Like building resilience,
mitigation activities might take place offline or online —
either traditional and agnostic to the technology of
weaponization, or as some new form of activity made
possible by new technology. Types of responses
include integrating referral or warning and response
components into monitoring systems described above, establishing weaponization of social media crisis and
response plans, and addressing and countering prevalent online polarization and hate speech, as well as
radical or violent extremist narratives, through online or offline means. Organizations have produced
numerous methodologies and toolkits for mitigating the impacts of weaponized social media to guide
responses by security actors and non-governmental actors.69
An example is Interaction’s Disinformation Toolkit, which among other strategies, outlines potential
responses for organizations to counter online rumors and their advantages and disadvantages.70 In an
example of mitigating the impact of weaponized social media on conflict-affected communities, the
Dangerous Speech Project’s Nipe Uwell in Kenya project provided public information on dangerous speech
65 Programs include Youth Advancement for Peaceful and Productive Tomorrow, funded by the European Commission in 2016-2018 and its follow-on in
2018 - present funded by the US Department of State.
66 This program is Nubader: Advancing Adolescents and Youth in Jordan, funded by the Canada Global Affairs Commission from 2016 - present.
67 Mercy Corps’ tested peacebuilding work in Nigeria, the USAID-funded Engaging Communities for Peace in Nigeria program, for example, helped
increase trust, perceptions of security and positive interactions between farmers and herders in conflict. https://www.mercycorps.org/research/doespeacebuilding-work-midst-conflict This program complements Mercy Corps and others’ programs that seek to build trust while also supporting communities
to understand and address growing concerns around online hate speech in Nigeria’s Middle Belt.
68 Social Cohesion Framework: Social Cohesion for Stronger Communities. Search for Common Ground. https://www.sfcg.org/wpcontent/uploads/2017/02/SC2_Framework-copy.pdf
69 Examples include Build Up’s The Commons: A Pilot Methodology for Addressing Polarization Online: https://howtobuildup.org/wpcontent/uploads/2016/04/The-Commons-A-pilot-methodology-for-addressing-polarization-online-2-27-18.pdf; the Social Media Hate Speech Mitigation
Field Guide from #defyhatenow: https://openculture.agency/launching-the-social-media-hate-speech-mitigation-field-guide/; and the Nigeria Stability and
Reconciliation Programme’s How-to Guide: Mitigating Dangerous Speech: http://www.nsrp-nigeria.org/wp-content/uploads/2017/12/NSRP-How-to-GuideMitigating-Hate-and-Dangerous-Speech.pdf.
70 Oh, Sarah, and Travis L. Adkins. 2018. “Disinformation Toolkit.” Interaction. https://www.interaction.org/documents/disinformation-toolkit/
MERCY CORPS
The Weaponization of Social Media: How social media can spark violence and what can be done about it
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