FREEDOM ON
THE NET 2021
The Global Drive to Control Big Tech
India's Intermediary Rules were
announced amid worsening relations
between the ruling Bharatiya Janata
Party and Silicon Valley.
comply with a government order to remove the accounts of
journalists and activists. Over the following months, Twitter
faced police inquiries and a visit to its offices, threats that
its employees would be criminally charged, and claims by
authorities that the platform had lost immunity from liability
for user-generated content. Throughout the spring, the
government ordered Facebook, Twitter, and Instagram to
remove content criticizing authorities’ handling of a deadly
surge in COVID-19 infections.
Turkey’s new social media regulations came into effect in
October 2020. Platforms with over a million daily users are
required to remove content deemed “offensive” within 48
hours of being notified, or risk escalating penalties including
fines, advertising bans, and limitations on bandwidth. The
platforms are also required to appoint a Turkish national as
an in-country representative or establish a local legal entity,
which is then subject to judicial fines for failure to comply
with legal orders to remove content. The law reduced social
media companies’ ability to resist requests from Turkish
authorities that are designed to further censor opposition
voices, independent journalism, and nonviolent expression.
Most companies have since established a legal entity, though
some have promised that there will be no change to their
content moderation policies.
Similarly, Indonesia’s Ministerial Regulation 5, enacted in
November 2020, places new takedown and registration
requirements on a broad array of tech companies regardless
of their size, including social media apps, content-sharing
services, and search engines. Once notified, a platform has
only four hours in “urgent” situations or 24 hours otherwise
to remove “prohibited” content, broadly conceptualized as
speech that violates any domestic law, creates community
anxiety, or disturbs public order. Authorities have already
applied existing laws to censor LGBT+ content, criticism of
Islam, and commentary about an independence movement
in the provinces of Papua and West Papua. Those not in
compliance with the new regulation risk a range of penalties
that include blocking and revocation of licenses. In addition
14
@freedomonthenet
to human rights concerns regarding its expansive scope, the
regulation’s tight removal deadlines raise the question of
whether any but the largest companies have the resources
to comply and thus survive in the Indonesian market. The
deadlines also incentivize companies to deploy automated
monitoring systems that often excessively or inconsistently
flag and censor users’ speech.
The Russian government added to the labyrinth of regulations
that international tech companies must navigate in the
country. A January 2021 law introduced new fines for
websites and platforms that fail to remove content the state
deems “illegal,” while a February law reinforced platforms’
obligations to identify and remove banned content and
required them to coordinate with the federal regulator,
Roskomnadzor, regarding content moderation decisions. The
simmering tension between foreign platforms and the Russian
state came to a boil in March, when Roskomnadzor throttled
Twitter’s traffic over the company’s failure to comply in full
with orders to remove information related to protests against
the detention of opposition leader Aleksey Navalny.
Australia and the United Kingdom introduced legislation
intended to address concerns about online safety. Australia’s
Online Safety Act, adopted in June 2021, empowers an
eSafety Commissioner to order companies to remove
content—vaguely described as image-based abuse, cyber
abuse, cyberbullying, or otherwise harmful material—
within 24 hours. By requiring such rapid takedowns and
including unclear definitions of prohibited content, the law
risks disproportionately affecting the legitimate speech of
marginalized groups, including sex workers and educators,
LGBT+ communities, and artists. The law also lacks
accountability for how the commissioner makes decisions,
provides little opportunity for users to respond to complaints
about their content, and encapsulates a variety of different
internet companies instead of differentiating obligations
based on their size and function. The United Kingdom’s
Online Safety Bill, which had yet to pass at the time of writing,
also places the duty of care on content providers to ensure
that their users are not exposed to either illegal or harmful
content, which are not clearly defined.
Misguided anticensorship laws
The decision by several major platforms to deactivate
the accounts of outgoing president Trump in January
2021 sparked numerous bad-faith attempts at regulation,
particularly in countries where populist leaders have relied on
the power of social media to dominate public discourse.
#FreedomOnTheNet