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company that moderates politicians’ speech, or pushes
back against arbitrary orders to remove content or hand
over data. This year, officials in India pressured Twitter
to remove protest-related and critical commentary and
to stop flagging manipulated content shared by the
ruling party. Nigerian authorities blocked Twitter after
the company removed incendiary posts by the country’s
president. Turkish president Recep Tayyip Erdoğan,
who himself has overseen the mass incarceration of
journalists and opposition politicians, repeatedly accused
tech companies of “digital fascism” for their refusal
to comply with flawed provisions in the country’s new
social media law. As an alternative to US firms, Erdoğan
has promoted a state-owned messaging platform, while
both Indian and Nigerian officials have migrated to Koo, a
Bangalore-based app.
A vibrant democracy requires laws and institutions that
guard against the accumulation of power in the hands of
a few, whether in government or the private sector. The
current drive for greater regulation raises the risk that
instead of curbing and decentralizing the power of tech
companies, governments will attempt to wield it for their
own purposes and further infringe on users’ rights. The
most promising legislation seeks to address online ills
while bringing both corporate and state practices into
compliance with international human rights principles
such as necessity, transparency, oversight, and due
process. But the danger posed by the worst initiatives is
immense: if placed in the hands of the state, the ability
to censor, surveil, and manipulate people en masse can
facilitate large-scale political corruption, subversion of the
democratic process, and repression of political opponents
and marginalized populations.
New laws put free expression
online at risk
Authorities in at least 24 countries passed or announced
new laws or rules governing how platforms treat content.
They variously include requirements to take down illegal
content, penalties for certain forms of removals, the
appointment of legal representatives to manage state
requests, and stronger transparency and due process
provisions. The most problematic measures may result
in increased censorship of political dissent, investigative
reporting, and expressions of ethnic, religious, sexual,
or gender identity, particularly among marginalized
communities.
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The drive for greater regulation raises
the risk that instead of decentralizing
the power of tech companies,
governments will attempt to wield it.
Problematic obligations to remove content
India’s new social media regulations represent one of the
most comprehensive initiatives during this report’s coverage
period. The updated Information Technology (Intermediary
Guidelines and Digital Media Ethics Code) Rules include new
obligations for social media intermediaries, an expanded
grievance mechanism through which users can complain
directly to companies, and a reduced window for responding
to law enforcement requests. Significant social media
intermediaries—defined as companies with at least five
million users—are required to deploy AI-based moderation
tools, open in-country offices, and appoint three new local
officers. A chief compliance officer, for example, must comply
with takedown orders from a court, government agency, or
any other competent authority within 36 hours, and can be
held personally liable and face prison terms of up to seven
years for failure to do so.
The Indian rules provide some improvements to platforms’
content moderation by requiring that significant social
media intermediaries notify users when their content is
removed, communicate a clear justification for the decision,
and provide an avenue for appeal. However, the expanded
obligations imposed on social media platforms, coupled
with the in-country representative requirements and the
risk of criminal liability, will curb companies’ willingness to
push back against state censorship requests that do not
meet international human rights standards. Indian law bans a
broad array of vaguely defined content, including speech that
undermines public order, decency, morality, or the country’s
sovereignty, integrity, and security. The user reporting
mechanisms could also be abused by the government’s
partisan supporters to remove critical commentary.
The rules were announced amid worsening relations between
the ruling Bharatiya Janata Party and Silicon Valley. During
large protests against proposed agricultural reforms in
February 2021, Twitter reversed its initial decision to fully
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