7
FIGURE 1.2 What is data quality?
TIMELY
Is the data current for the
decisions being made with it?
UNDERSTANDABLE
COMPLETE
Is the data understandable by
those meant to use it?
Is all required data available?
DATA QUALITY
CONSISTENT
ACCURATE
Is the same or similar data
represented in the same way?
Does the data accurately
describe what it represents?
Evaluating the data ecosystem is particularly
important at present, as advancing technology
and government commitments to e-government5,6
promise radical developments in Myanmar’s data
ecosystem in the coming years. Digital solutions hold
the potential to securely, quickly, and cheaply collect
vast amounts of data while making data more readily
accessible to those who need it, including those
outside of government, and permitting analysis that
was not previously possible. Some of this potential
is already being exploited by the government; for
example, municipal authorities in Mandalay are
proudly embracing their reputation as a “smart city,”7
implementing a computerized traffic-control system,
among other projects.8
existing processes but to rethink and revise current
practices. Instead of automating a current type of data
collection, perhaps the government will decide it no
longer needs to collect that data.
The transition to digital data solutions is far from a
clear path, however, and there are significant risks as
well as opportunities. Myanmar is at an early stage
in exploiting the possibilities of e-government,9 and
the reality is that most government ICT projects fail.10
Digitalization can be expensive and time consuming,
and ultimately may not offer value for money if reforms
are unsuccessful or do not serve a clear priority.
While data is critical to the future of Myanmar, and the
transition to an increasingly digital data ecosystem
presents tremendous opportunities, it is vitally
important that policymakers making the transition
be supported in ways that build and maintain trust
in data and that contribute to the development of a
culture of evidence-based policymaking. A starting
point for supporting policymakers is ensuring that they
understand Myanmar’s current data ecosystem and the
opportunities and challenges therein, as well as potential
digital data solutions.
The introduction of new digital systems and solutions,
however, is a valuable opportunity not just to automate
Discussions of e-government and digital data solutions
may overlook a critical aspect of the data ecosystem:
the human dimension. In designing and introducing
new systems, policymakers must pay close attention
to the data literacy and skills of the intended users in
government, so that they can make the most of reforms.
Perhaps most importantly, it is critical that policymakers
trust the data that is put in front of them. Regardless of
how good the data is, it will have little impact if it is not
trusted.