BSR | Human Rights Impact Assessment: Facebook in Myanmar
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4. Human Rights at Facebook
Facebook does not maintain a holistic human rights policy covering all human rights. However, Facebook
has several policy commitments, processes, and public reports of direct relevance to this HRIA.
4.1 POLICY AND GOVERNANCE
Facebook is a member of the Global Network Initiative (GNI) on privacy and freedom of expression and
is committed to implementing the GNI’s Principles 57 and Implementation Guidelines.58 These are based
on internationally recognized laws, standards, and guidelines for human rights (including the Universal
Declaration of Human Rights [UDHR], International Covenant on Civil and Political Rights [ICCPR],
International Covenant on Economic, Social and Cultural Rights [ICESCR], UNGPs, and the Organisation
for Economic Co-operation and Development [OECD] Guidelines for Multinational Enterprises) and state
that companies avoid, minimize, or otherwise address the adverse impact of government demands, laws,
or regulations on the human rights of freedom of expression and privacy. Every two years, member
companies are assessed for compliance with the GNI Principles and Implementation Guidelines, and
Facebook’s most recent independent assessment found the company to be in compliance. 59 A finding of
compliance means that the companies are making good faith efforts to implement the GNI Principles and
to improve this implementation over time.
Facebook’s Audit and Risk Oversight Committee of the Board has oversight of a number of issues
relevant to this HRIA, including both privacy and receiving assessments of “the major ways in which its
services can be used to facilitate harm or undermine public safety or the public interest, as well as the
steps the Company has taken to monitor or mitigate such abuse, including the Company’s procedures
and any related policies with respect to risk assessment and risk management.”
Facebook also maintains a Privacy Cross Functional Working Group (“Privacy XFN”) that approves
any product changes and decisions that impact privacy, and a cross-functional Content Standards
Forum that discusses and approves any changes to the Community Standards. Significant issues and
challenging cases are escalated to the founder, chairman, and chief executive officer and to the chief
operating officer.
4.2 FACEBOOK COMMUNITY STANDARDS
The Facebook Community Standards outline what is and is not allowed on Facebook and apply
globally to all types of content across all Facebook products.60 The goal of the Community Standards is to
encourage expression and create a safe environment, and they cover topics such as violence and
criminal behavior, safety, objectionable content, integrity and authenticity, and respecting intellectual
property.
The Community Standards are based on input from both users and experts in technology, public safety,
hate speech, child safety, terrorism, and other relevant topics. The Community Standards evolve over
time, based on lessons learned and insights from a diverse range of geographies and contexts. In April
57
Global Network Initiative, accessed August 2018.
Ibid.
59
Global Network Initiative, 2016.
60
Facebook (a), accessed August 2018.
58