When Facebook made the decision in 2019 to
not fact check statements made by politicians, it
appears to have failed to adequately consider how
this decision would impact countries
with different social and political
“The sophisticated
environments. Sanjana Hattotuwa,
instrumentalization of
PhD candidate at the University of
Facebook by politicians and
Otago, New Zealand, spoke about
powerful proxies, just around
the fact that Facebook did not have
enough contextual information
electoral moments in 2019 and
about content in Sinhala and
2020, outstrips in scale and
Tamil or the political environment
complexity what [the platform]
of Sri Lanka: “The sophisticated
has responded to even in the
instrumentalization of Facebook
United States” (interview,
by politicians and powerful proxies,
Hattotuwa, 2021).
just around electoral moments in
2019 and 2020, outstrips in scale
and complexity what [the platform] has responded
to even in the United States” (interview, 2021). In
an email to the IFCN, Masato Kajimoto stated: “In
many Asian countries, politicians are one of the
major sources and disseminators of misinformation
and disinformation who have a wide reach and
influence. They should be held more accountable
for what they say, in my view” (Mantas 2021).
Platforms have likewise been criticized for
their lack of transparency, especially with regards
to situations where content is taken down or user
access is blocked by a platform. In May 2021, in
India, Instagram stories pertaining to relief efforts
for Covid-19, volunteer activities, and political
criticism were removed, as well as private chats on
these topics. Instagram stated that it was due to a
technical issue and later claimed that they had fixed
it. They later claimed the problem was related to an
update (Access Now 2021a). However, organizations
such as Access Now, the Association for Progressive
Communications (APC), and Human Rights Watch
were concerned about the explanation provided
by the platform, as it was unclear what exactly
led to these takedowns and whether there was
any government pressure at play. In addition, even
though the platform stated that the takedowns were
not related to the content itself, the content taken
down in India was disproportionately pertaining to
posts about Covid-19 relief, politics, and activism
(Access Now 2021a). Mong Palatino also expressed
concern about the lack of transparency on the
part of platforms: “I think they should be more
transparent. If they take down posts and accounts
based on the request of governments, they should
be more transparent about the criteria they use
in complying with requests by the governments”
(interview, 2021).
I N FO R M ATI O N D I SO R D ER IN THE GLOBA L SOUTH
While it is easy to blame social media companies
for their inefficiencies in dealing with information
disorder, it is important to keep in mind the
complexities of the issue at hand. The sheer
amount of mis- and disinformation online presents
challenges in terms of human resources and time.
One issue is the encryption of direct messaging
platforms, which presents a major barrier to
fact checking and identifying the flow of mis- or
disinformation. To improve traceability, these
platforms would have to change their technological
structure. The feasibility of this is questionable and
would also compromise the privacy of users.
Another point to consider is how the algorithms
used by social media platforms recommend
content. “Clearly, their algorithms function in order
to increase engagement. And engagement for the
worst kinds of things is often highest, because of
how we react to them emotionally,” said Nikhil
Pahwa, journalist and founder of MediaNama, who
believes that platforms should be held accountable
for how their algorithms function (interview, 2021).
It is definitely a point to consider; however, there
does not seem to be a simple solution to this
particular issue.
Social media companies also have to deal with
challenges concerning the religious and political
environments of the countries they operate in.
TikTok was banned in Pakistan in March 2021 after
reviewing a complaint that said the popular video
app hosted immoral and objectionable content.
The Peshawar High Court Chief Justice, Qaiser
Rashid Khan, described some videos on TikTok as
“unacceptable for Pakistani society,” and said that
these videos were “peddling vulgarity,” according
to local media reports. The country had previously
banned the app in October 2020 (Singh 2021).
Ramsha Jahangir notes that the banning of TikTok
is evidence of the influence of religion on politics in
the country (interview, 2021).
Various platforms encountered problems in
India in 2021. At the time of writing, WhatsApp
was suing the Indian government over new digital
rules that will force the messaging service to violate
privacy protections. In a statement, a WhatsApp
spokesperson said that the rules “would break endto-end encryption and fundamentally undermine
people’s right to privacy” (BBC News 2021b).
Twitter has also run afoul of the government
of India. In May 2021 several tweets posted by
members of the ruling party of India were labelled
“manipulated media” by the platform. Police
officers visited Twitter’s office in New Delhi, and in
June an investigation was launched into Twitter due
Asia – 2 1 3
Select target paragraph3
Connect to a paragraph
Connect to an entity
Disable highlights
Add to table of contents