Only ten out of the twenty-six platforms and
organizations describe audience interaction with
them on their websites and through social media
sites as “high.” Observation of the accounts of most
of these platforms on social media pages shows
weak interaction in terms of likes, comments, and
shares. This may be due to several reasons, the
most important of which is the lack of experience
of these platforms in promoting their content in an
attractive manner, their inability to reach a wider
audience, and Facebook’s restriction of some
Arabic content under the pretext of violation of its
community standards.
Some of these organizations lack a formal,
clear, detailed set of principles, methodologies, or
correction policies. Some are run by volunteers,
some lack stable funding, some work with very
small teams, and some are still beginners.
4.2 CONCEPTUALIZATIONS
OF INFORMATION DISORDER
The concept of information disorder is still vague
and complex in the Arab world. All twenty-six
platforms targeted by the survey agree that
information disorder refers to the massive spread of
mis- and disinformation, especially through social
networking sites. This affects people and distorts
their views and knowledge negatively.
According to these platforms, information
disorder in the region appears in various ways,
including the spread of disinformation among
different political parties, attempts by government
to direct public opinion, media wars between
political entities, and attempts to fuel armed
conflicts by spreading disinformation in conflict
zones. This is in addition to attempts to exploit
security issues and the political situation in certain
countries to create confusion and social rifts.
These organizations see many causes for the spread
of information disorder in the region. Some of
these are political, regional, and religious divisions;
external interventions; conflict in war zones; media
blackout policies and the lack of transparency by
governments. This is in addition to the division
of the media scene and control over the media.
Other factors include poor political awareness,
poor media literacy, and the generally poor factchecking abilities among citizens in a setting where
democracy and good governance are lacking.
I N FO R M ATI O N D I SO R D ER IN THE GLOBA L SOUTH
Additionally, the organizations agree that those
who benefit from information disorder in Arab
countries are the ruling regimes, political parties,
warring parties in states embroiled in conflict,
external beneficiaries, religious organizations, and
non-professional media outlets.
The majority of the fact-checking organizations
said that government agencies in their countries
are not working to confront information disorder. In
their opinion, the main reasons for this is that they
themselves benefit from information disorder and
are a primary source of it. Governments are also not
transparent, and combating information disorder is
not on their list of priorities. Additionally, they do
not have the expertise, staff, or time needed for this
type of work.
4.3 CHALLENGES FACING
THE PLATFORMS AND
REQUIREMENTS TO DEVELOP
THEIR WORK
Most fact-checking initiatives who completed the
questionnaire confirmed that there is a lack of
cooperation among the entities who are active in the
fight against information disorder in the region. The
reasons for this are varied, with the most prominent
being intense competition, the practice of copying
fact-checked pieces due to unprofessionalism and a
“scoop” mentality, poor communication, the lack of
a unified fact-checking guide in Arabic, differences
in orientations and interests, and security concerns.
The twenty-six initiatives and organizations
that responded to our questionnaire face many
challenges. The most significant of these is lack of
funding and poor financial capabilities, followed by
difficulty in accessing reliable information, data,
and sources. Further challenges include a lack of
staff training and development, a lack of public
interaction and interest, the inability to reach a
larger audience, a lack of legal protection, and the
insufficient use of technology that could facilitate
their work.
In order to continue developing their work,
the initiatives and organizations need more
funding and material support, as well as training
and development of expertise. Access to reliable
information and data must be promoted, and the
tools used by the organizations need to be further
developed. They also require legal support and
protection.
As for the solutions that could effectively
combat the spread of mis- and disinformation in the
region, in their responses to the questionnaires, the
Middle East and North Africa – 3 3