Kong. He uses edutainment videos to teach high
school students about media literacy, as part of the
Google News Initiative project. Kajimoto’s initiatives
have also been active in the Philippines, Indonesia,
and Thailand, where partnerships with local NGOs
are used. In the Philippines, media
literacy has been made mandatory
In the Philippines, media
for high school students, but
literacy has been made
teachers have not received the
mandatory for high school
proper training. Kajimoto was
students, but teachers have not
involved in a program where
received the proper training.
teachers in the Philippines were
trained by a local NGO based
on video-centered teaching of media literacy. In
Thailand, six videos were created (on YouTube) to
teach primary school students about digital literacy
and the role of journalists. In Indonesia, the target
group was housewives. A video series involving a
family drama was used to create awareness about
which sources to trust and what to consider before
forwarding information. Additionally, Kajimoto has a
training program on Coursera titled Making Sense of
the News (interview, 2021).
FACT-CHECKING TRAINING
Training programs conducted by fact checkers
naturally tend to focus on the practical aspects of
fact checking. Fact-checking organizations use such
training programs to educate the public and also to
create a pool of potential candidates with the skills
and knowledge required to become professional
fact checkers. For example, Dr. N. Tamilselvi is an
academic who ventured into fact checking because
of the training she received. This training allowed her
to understand the impact of personal biases and the
legitimacy of sources (interview, 2021).
Umesh Shrestha, who works with Nepal Fact
Check via the Center for Media Research, trains
selected groups on the ethics of fact checking and
on the tools and techniques to use. Most of these
training programs make use of practical factchecking exercises (Center for Media Research
2021). Similarly, Media Action Nepal conducts
training programs targeted at journalists in South
Asia. The three-day virtual training program includes
the principles of journalism, codes of ethics, gender
disinformation, the process of fact checking, and
tools and techniques used in fact checking (Media
Action Nepal 2021).
3.3 ACTIONS TAKEN BY
PLATFORMS
Online platforms play a major role in information
disorder. This includes social media platforms such as
I N FO R M ATI O N D I SO R D ER IN THE GLOBA L SOUTH
Facebook, Twitter, Instagram, and YouTube, as well
as direct messaging platforms like WhatsApp, LINE,
and Telegram. Critics have accused these platforms
of facilitating the spread of mis- and disinformation,
either deliberately or through their lack of response
in situations where such mis- or disinformation is
brought to their attention. While it may be unfair
to assign responsibility solely to platforms in these
situations, their role in information disorder cannot
be ignored. This holds true especially when mis- or
disinformation spread online has an impact offline in
the form of violence and/or unrest.
One fairly recent example from Asia would
be Facebook’s role in allowing the spread of hate
speech that fueled violence against thousands of
Rohingya Muslims in Myanmar (Kamdar 2020).
Later, Facebook admitted that the platform had
been used to “foment division and incite offline
violence” in Myanmar and that it had not done
enough to prevent said violence (Warofka 2018). A
similar case of negligence on the part of Facebook
occurred in Sri Lanka in 2018. A report by Article One
found that the “proliferation of hate speech (e.g., ‘Kill
all Muslims, don’t even save an infant; they are dogs’)
and misinformation (e.g., that a Muslim restaurateur
was adding sterilization pills to his customers’
food)” on Facebook may have contributed to the
2018 unrest and subsequent anti-Muslim violence in
the city of Kandy (Article One 2018, 7). Since 2013,
government officials, researchers, and NGOs had
repeatedly asked Facebook to take action against
the use of the platform to call for violence or to
target people for their ethnicity or religion, but to no
avail (Rajagopalan and Nazim 2018).
Instances where platforms have been used to
spread mis- or disinformation and hate speech have
only increased in recent years. However, platforms
have stepped up and started taking action in various
ways as well. These actions include, but are not
limited to:
• the introduction of various policies and guidelines
• the removal or suspension of manipulated content, accounts, pages, and groups spreading misinformation
• collaboration with fact checkers, local-language
content moderators, and other third parties
• the introduction of a forwarding limit and the labelling of repeatedly forwarded messages on direct messaging platforms
• funding journalism research and digital literacy
• monitoring suspicious activity online.
Platforms have also instituted measures to deal with
particular situations that tend to lead to an increase
in information disorder, such as the Covid-19
Asia – 2 07
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