In a report titled “Information Disorder: Toward
an Interdisciplinary Framework for Research and
Policy Making,” Wardle and Derakhshan (2017,
20) use the dimensions of harm and falseness to
distinguish between three types of information:
1. Disinformation: “Information that is false and deliberately created to harm a person, social group,
organization or country.”
2. Misinformation: “Information that is false, but
not created with the intention of causing harm.”
3. Malinformation: “Information that is based on
reality, used to inflict harm on a person, organization or country.”
Our report is based on the framework and definitions
introduced by Wardle and Derakhshan (2017).
Going forward, the term “information disorder” will
be used to refer to mis-, dis-, and malinformation.
2.1 TOPICS OF
MISINFORMATION
Masato Kajimoto, associate professor of practice
HKU Journalism (the Journalism and Media Studies
Centre, the University of Hong Kong), observed
that “hot topics” for mis- and disinformation differ
between countries, depending on the context:
In the US, gun control is a very polarizing issue.
You could easily throw any misinformation about
gun control and people buy it. Whereas gun
control is a non-issue in most Asian countries.
[...] any misinformation about gun control,
nobody cares, nobody shares. So depending on
the topic, people’s reactions are different. [...]
In the case of Japan, politics is not one of those
topics, but Covid-19 vaccination is. And there are
several other touchy topics in Japan, like samesex marriage. (interview, 2021) 2
We observed that across Asia, politics and health
were the two most prominent topics around which
information disorder develops. These two topics
came up repeatedly in the interviews with key informants and in the literature review. Others include
natural disasters (e.g. fake images and videos, relief
scams), cyberbullying, and hate speech (sometimes
targeting women, ethnic minorities, and members
of the LGBTQI+ community). We have also observed different elements of information disorder
being combined with each other, for example hate
speech campaigns that contain false information
about the person or group being targeted.
POLITICS
Politics is one of the topics most ripe for information disorder, especially where a person or group
has an interest in swaying public opinion and securing a certain outcome. Elections provide an
ideal breeding ground for information disorder, as does the
Elections provide an ideal
process of drafting and passing
breeding ground for information
legislation, as support needs to
disorder, as does the process of
be drummed up. Many actors
drafting and passing legislation,
who spread disinformation are
as support needs to be drummed
backed by the state, or at least
up. Many actors who spread
aligned with a political party.
Some prominent examples indisinformation are backed by the
clude the “IT cells” of political
state, or at least aligned with a
parties in India (for more inforpolitical party.
mation, see Campbell-Smith
and Bradshaw 2021), “troll factories” in the Philippines (for an ethnographic study
of the organization and motivations of coordinated
mis- and disinformation campaigns in the Philippines, see Ong and Cabañes 2019a), “buzzers” in
Indonesia (see Potkin and Costa 2019) and “cyber
troops” in Malaysia (see Guest 2018).
Such coordinated campaigns push out messages
that promote or generate support for the political
party the actors are aligned with, and launch attacks
on critics. In some cases, automated bots are used to
advance the messages, and in others an individual
operates multiple accounts, creating an artificial
impression of mass support (for more information
on cyber troops, see Bradshaw and Howard
2017). In other cases, information restrictions and
blocks may be used. For example, “on the day of
Kazakhstan’s snap presidential election (June 9,
2019) and for days after, users in several cities where
anti-government demonstrations took place found
that social media platforms and messaging apps—
including Facebook, Instagram, and WhatsApp—
were temporarily inaccessible” (Freedom House
2021b). Other methods include crashing websites.
For example, Jo-Ann Ding of the Centre for
Independent Journalism in Malaysia related how
cyber troops used bots to disrupt Malaysiakini, a
major online media outlet: “Previously, on election
night, Malaysiakini’s site was attacked and they had
to set up mirror sites to deal with website crashes”
(interview, 2021).
Torokul Doorov, director of Azattyq, the Kazakhlanguage service of Radio Free Europe/Radio
Liberty (RFE/RL), observed that “troll factories”
are a growing problem in Kazakhstan (interview,
2021). While Doorov and his team have not actually
done any investigation into this phenomenon, they
I N FO R M ATI O N D I SO R D ER IN THE GLOBA L SOUTH
Asia – 1 9 4
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