Most of the thirty-two actors using the
monitoring and fact-checking response are media
houses or independent fact-checking organizations
working in the public interest. They primarily
target mis- and disinformation on online platforms,
and most are signatories to the standards of the
International Fact-Checking Network (IFCN) and
other local media councils. This means they have
strict correction policies which require them to
publicly account for any errors in the fact-checking
process. Other actors include Sexual Minorities
Uganda (SMUG), which specifically fact checks
information related to the LGBTQI+ community in
Uganda and abroad. Umati in Kenya was a once-off
fact-checking response (part of a research project)
which significantly informed subsequent research
on information disorder in East Africa.
Eight of the actors do in-depth investigations
to provide insight into the content of misor disinformation that is in circulation.
Investigative responses are distinct from fact
checking in that they provide foundational
information about the false content with the
intention of facilitating further action.
For example, Africa Check, whose primary response
is monitoring, used investigation as a secondary
response at the time this study was carried out;
this inspired the “What’s Crap on WhatsApp?”
initiative (a micro-podcast that debunks fake
news). Organizations such as AFP Fact Check
use the reverse search method on Google and
other tools to determine where online content
originated and which communities are affected
by untrue information. AFP Fact Check is also part
of Facebook’s third-party fact-checking program,
which uses insights from partners to make further
investments to support the larger fact-checking
ecosystem (Facebook 2021).
Although there are fewer organizations doing
investigative work as a primary response, it
does appear that fact-checking methodologies
are maturing into the realm of these deeper
investigative efforts. This level of analysis is
critical to unearthing the sources, drivers, and
impacts of information disorder, which could give
actors stronger ammunition to get policymakers
in particular to pay attention to the dangers of
ongoing mis- and disinformation trends.
I N FO R M ATI O N D I SO R D ER IN THE GLOBA L SOUTH
RESPONSES TARGETING PRODUCERS AND
DISTRIBUTORS OF INFORMATION
This response aims to alter the social and legal
environment that governs and shapes the behavior
of information producers and distributors. It
includes national and international campaigns
that focus on constructing counter-narratives,
regulatory interventions, and responses specifically
targeting mis- and disinformation during elections.
Six initiatives make use of campaigns that aim
to make available factual, reliable information from
credible sources. Campaigns are usually responsive
to circumstances, and it is no surprise that several
of the campaigns identified specifically focused on
Covid-19-related information. The majority of actors
deploying this response are founded or run collaboratively by local and international organizations
such as UN agencies.
Among the six initiatives using a legislative/
policy response is Amnesty International and
Lawyers Hub Kenya. Amnesty International’s
Freedom of Expression program advocates against
repressive laws threatening freedom of expression.
The program combines advocacy with investigative
journalism by targeting instances where speech/
expressive rights or media freedom is threatened
by states. These stories are published on an
online repository. Lawyers Hub Kenya provides
consultations on legislation related to ICT in Kenya.
There are four initiatives which use electoral
engagements. Africa Check and the CDD, for
example, have developed online trackers which
monitor whether politicians fulfill promises made
during election periods. The trackers aim to counter
deceptive electioneering tactics employed by
politicians to gain votes. Regions covered are West
Africa (with responses in French) and Nigeria,
South Africa, and Kenya (in English). Digital Africa
Research Lab also provides election monitoring
support in addition to fact-checking activities.
RESPONSES AIMED AT PRODUCTION AND
DISTRIBUTION MECHANISMS
This category focuses on the process of producing
and distributing mis- or disinformation. Two
response types have been identified. The first
is technical/algorithmic, and it makes use of
algorithms (natural language processing) and/or
artificial intelligence (AI) technology to detect misor disinformation. The second is curatorial, and it
focuses on editorial and content policy as well as
strengthening community standards. The actors
who were found to use this type of response did so
as a secondary activity only.
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