2. METHODOLOGY
This study seeks to answer the following research
questions:
1. How is information disorder understood and defined in sub-Saharan Africa?
2. What types of organizations are working to combat information disorder?
3. What types of responses and key methodologies
are used by these organizations?
4. What are the main organizational, resourcerelated, and operational challenges faced by
organizations in the region?
5. Which policy and legal environments circumscribe the work of these organizations?
Considering the expansiveness of the African
continent and the number of countries involved,
we decided to primarily adopt a regional approach.
In the search for actors, we therefore focused on
identifying as many initiatives as possible across
the continent, without attempting to obtain
comprehensive coverage of any particular country.
Further, in order to ensure that francophone regions
were not overlooked, a French-speaking team
member was assigned to gather information on
francophone countries.
The data collection process consisted of three
steps:
1. Collection of publicly available information
from websites and other sources: Actors were
identified mainly through online searches between April and August 2021. Due to the lack of
publicly available information on actors working
to counter information disorder, we also followed
up word-of-mouth leads, based on our own personal networks and recommendations from the
actors we interviewed. The definition of an actor
was kept very broad—other than the requirement that the actor had to be working to counter
mis- or disinformation, there were no exclusion
criteria. Having a broad definition enabled us to
explore a variety of actors, including those who
do not fit the typical mold. For example, some
of the actors do not explicitly classify their work
as countering information disorder; rather, their
main objectives might include promoting access
to information, promoting democracy, or ensuring the right to press freedom or freedom of expression generally.
2. Coding of information: Basic information about
the actors and their initiatives was collected from
their websites and a coding scheme was devel-
I N FO R M ATI O N D I SO R D ER IN THE GLOBA L SOUTH
oped to capture various characteristics. It must
be noted that coding was mostly based on the
research team’s interpretation of information
from websites and therefore might not be 100
percent accurate.
3. Interviews with actors: All seventy-nine initiatives identified were contacted with a request
for an interview. We did not receive responses
from all initiatives; it was particularly difficult to
secure interviews with the actors based in Africa. Ultimately, twenty-five of the initiatives were
interviewed in August and September 2021. Interviews were conducted on the Zoom and Microsoft Teams platforms, and the standard ethical
protocols of the University of Cape Town (UCT)
and Research ICT Africa were adhered to. The
names of all interviewees are withheld in this report to preserve anonymity.
3. INITIATIVES
TO COUNTER
INFORMATION
DISORDER
Overall, we identified seventy-nine initiatives or
organizations in sub-Saharan Africa (see Annex A),
although not all were confirmed as active. While
this group does not necessarily represent the total
number of initiatives in sub-Saharan Africa, the
analysis in the following sections gives a picture
of general trends and the distribution of certain
characteristics among initiatives in the region.
3.1 HOW ACTORS PERCEIVE
INFORMATION DISORDER
The actors participating in our interviews generally
agreed that information disorder in sub-Saharan
Africa has both global and local dimensions. There
were mixed views, however, on whether there are
uniquely African aspects to this phenomenon. For
example, some actors believe information disorder
is worse in sub-Saharan Africa than in other world
regions, due to high levels of distrust in governments
and media. Others argue that information disorder
is worse in other world regions because of higher
levels of digital access and use. Yet others believe
that there is no difference. Overall, there are
possibly more similarities than differences in terms
of the basic forms of mis- and disinformation and
the underlying motivations for the spread of these.
Some distinctions do appear in a few areas.
Sub -Saharan Africa – 1 41