against disinformation could not be carried out only
within national borders, because the production and
dissemination of disinformation are international
and involve the importation or exportation of
disinformation from one nation to another: “We did
a publication on how disinformation about Covid-19
crossed different borders. We looked at the
phenomenon of vaccination hesitancy, with people
looking at ineffective treatments without scientific
proof and using disinformation content as a basis
for that” (interview, Weyne, August 2021).
12.5 FRAGMENTED
SOLUTIONS
The challenges of understanding the phenomenon
reveal the complexity of approaching a multifaceted
phenomenon. Among the actors who participated
in this study, the views on strategies and methods
for combating disinformation reflect the focuses of
the various organizations. Fact-checking initiatives
favor verification, as they see it as
fundamental, while other entities are
This study has revealed
dedicated to media education and
the wide, diverse, and
also emphasize the role of prevention
fragmented character of the
in combating disinformation. There are
repertoire of methods and
only a few initiatives with an integrated
approach.
tools being employed.
This study has revealed the wide,
diverse, and fragmented character of the
repertoire of methods and tools being employed.
This reflects the different concerns and emphases
brought to bear when dealing with this problem
and the factors that favor it, from knowledge
production to regulation, fact checking, and various
forms of education, to training and sensitization
of both employees involved in the production of
information and users in general.
If fact checking and media education are
well-recognized methods, there are divergent
assessments of their effectiveness and the limits of
their role in mitigating the problem. A less common
and quite controversial intervention in combating
the wave of disinformation in the region concerns
regulatory initiatives, as discussed earlier.
12.6 POLITICAL
POLARIZATION
Several actors who participated in this study have
called attention to the difficulty of responding
to disinformation in a situation of political
polarization. These responses, strategies, and tools
are sometimes associated with a particular political
I N FO R M ATI O N D I SO R D ER IN THE GLOBA L SOUTH
group, which creates obstacles to the analysis of
the content and its implications, whether positive
or negative. Patrícia Blanco (interview, August
2021), from the Brazilian project EducaMídia of
the Instituto Palavra Aberta, described the issue as
follows:
We see as a challenge this environment, this
diverse and polarized climate that does not
allow dispassionate debate on these issues. All
the debates about fighting disinformation end
up gaining political bias, with relativization of
the right to freedom of expression. This disrupts
the environment needed to build regulatory
solutions.
Renata Mielli (interview, August 2021), from Centro
Barão de Itararé, pointed out that there is also a
great deal of confusion and a lack of knowledge
among the diverse political currents found in the
countries of the region. These groupings often end
up defending solutions that reinforce the power
of digital platforms by imagining an easy way out
through expanding the platforms’ responsibility for
oversight and content moderation. This was done
by the NetzDG in Germany. Mielli (interview, August
2021) explained:
What we have identified is that there is a very
dangerous common sense regarding how to
confront the phenomenon of misinformation.
And this is in all camps, from left to right.
What is the common sense prevailing among
people who don’t understand the business
model of the platforms, who don’t understand
the architecture of how they work? It is this: If
disinformation is circulating on the platforms,
they should remove the content. We have tried
to have this discussion.
12.7 CHALLENGES RELATED
TO FACT CHECKING
In the context of fact checking, various concerns
were raised. One is the strong presence of
traditional media among data verification projects.
This reflection was made by Juan Carlos Lara
(interview, August 2021) from Derechos Digitales:
In Chile, there has been fact checking not only
by agencies but also by the media. There are
two journalistic consortiums that tend to be
influential. In one of them, they spread a lie
about one of the proposals within the regulation
committee of the constitutional convention.
But nobody controls the fact checkers of that
duopoly, of right-wing or center-right tendencies.
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