ways to address it. When intentionality is taken into
account, the focus turns to combating the largescale production of false content, although it is still
important to frame solutions (such as fact checking
and media education, which will be explored later)
for those who consume false information.
Another feature of the concept involves the
promotion of harm. However, the object of harm
varies: it can be unspecified (as in the concept
used by APC) or society as well as individuals. The
collective nature of the harm caused (to electoral
processes, to democracy, or to society) implies that
it is necessary to understand how responses must
contribute to making public debate more informed.
Agência Lupa’s definition of disinformation—as
confined to content that is not consistent with the
truth—opens up quite a large scope, and might
include satire or journalistic error. AFP’s definition,
on the other hand, which includes manipulated
but not necessarily false content, also has a broad
scope. This kind of definition comes closer to a
broader approach to harmful content, but can make
it more difficult to differentiate what is and what is
not disinformation.
Both among the actors and in the academic
literature (which will be discussed in Part II of this
report), it is possible to perceive the influence of
the concept of information disorder (as in the case
of FGV in Brazil), widely propagated by the Global
North through the work of the First Draft Coalition.
João Guilherme dos Santos (interview, August 2021)
from the Brazilian research center INCT.DD calls
attention to the inadequacy in Portuguese (and
the same applies to Spanish) of the differentiation
between disinformation and misinformation as
adopted in English. In their responses to our survey,
the APC referred to the report “Disinformation and
Freedom of Opinion and Expression” by the UN
Special Rapporteur on Freedom of Opinion and
Expression, Irene Khan (2021), and characterized
the practice of disinformation “as false information
that is deliberately created to harm.” It is therefore
“organized, well resourced, and reinforced by
amplification techniques, including automated
technology.”
Following a trend in the international debate, the APC
distinguishes disinformation from misinformation, with
the former being marked by the intention to deceive
and the latter by the absence of such intention. The
use of information that is not necessarily false but is
used with the intention to confuse or manipulate would
constitute “malinformation.”
I N FO R M ATI O N D I SO R D ER IN THE GLOBA L SOUTH
Santos (interview, August 2021) of INCT.DD
problematizes the importation of these terms
into the Portuguese language: “Desinformaçao,
in Portuguese, has to do with an uninformed
person, but in English it is information passed on
to confuse and deceive.” Hence, the use of the term
desinformaçao (“disinformation”) in Portuguese
can generate confusion, he warns. He stresses that
it is necessary to build common understandings
among the actors involved: “If there is no conceptual
alignment, people end up producing distinct and
incompatible things.”
According to Observacom (interview, Goméz,
2021), disinformation can be defined as
deliberate strategies of using false information
and knowledge to cause harm to people,
institutions, elections or democracy itself. It also
includes the element of intentionality and the
use of false content consciously, as well as the
provocation of damage, which can range from
an individual aspect to something applicable to
society as a whole.
In his answers to our survey, Gilberto Junior
from Agência Lupa, a Brazilian data verification
agency, classifies the phenomenon as “the use
of communication and information techniques
to mislead or give a false image of reality, by
suppressing or hiding information, minimizing its
importance or changing its meaning.” In this case,
aspects other than falsehood are included, such as
the modification of meaning or the minimization of
importance.
In her responses to our survey, Elodie Martínez
from AFP Factual described this practice as
something that contains elements of falsehood but
also encompasses different forms of manipulation
as well: “Disinformation is content that resembles
news or information, which seems plausible,
but contains false data or elements, taken out of
context, manipulated, invented.”
Tatiana Dourado from FGV responded to our
survey questions by stating that they approach
the concept of information disorder from the
perspective of digital technologies: “We consider
online disinformation as the result of the disordered
flow of harmful content, which is propagated
through the use of computational propaganda
techniques and through the mobilizing force
of segmented audiences and cohesive online
networks.”
Adrián Pino (interview, August 2021), from
the Argentinian project Desconfio, highlighted
the criticism levelled at the term “fake news.”
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