No. Indicative action Expected outputs Priority level Supported by: Related strategies The qualifications would be consistent with those offered in other ASEAN countries such as Singapore Management University’s Certificate in E-Commerce 3.3.2 Introduce e-commerce universities. training at technical The content of the e-commerce courses would be designed for the e-commerce technical qualifications. 3.3.3 4.4 Develop e-commerce skills units in IT firms in Myanmar. The skills units would be responsible for selling e-commerce solutions into the business community in Myanmar. Each skills unit would develop and maintain practical experience of implementing e-commerce and of providing on-going support. The e-commerce units would be staffed with suitably qualified staff and would form relationships with international e-commerce application vendors for ease of implementation. E-commerce training courses offered through the following technical universities. At least three IT firms has established a relationship with one or more e-commerce applications vendor by 2021. Logistics and trade facilitation E-commerce is reliant on warehousing, picking and packing of goods to be distributed and on delivery services. These services rely on good roads and other infrastructure. Myanmar has a growing metalled road network, enabling postal services and a courier service able to distribute goods nationally. The development of this road network will continue to be of importance. Postal and courier services have developed rapidly in recent years following deregulation that has enabled new businesses to enter the market. As a consequence, e-commerce packages can be delivered reliably across much of Myanmar. Nevertheless, motorbikes are not permitted in certain cities with the result that messenger and courier services have to use cars or vans for collection and delivery. These larger vehicles are often delayed by congestion. The strategy therefore calls for a removal of this restriction at least for these two uses. Warehousing is needed in convenient locations for efficient distribution. A network for warehouses for shared use by MSMEs as well as warehouses for large operators that may want a dedicated facility. This warehousing needs to: 30