No. Indicative action Expected outputs Priority level Supported by: The use of hubs is intended to stimulate businesses across Myanmar to use e-commerce. The support will be targeted at micro and small businesses that may otherwise find it difficult to gain the necessary capability. High MoC Related strategies Nevertheless, a certain level of digital literacy is needed for e-commerce. Related training would be carried out in face to face sessions at central locations within a Region or State. 2.1.2 Use the e-commerce hub network to facilitate the use of Myanmar e-commerce platforms to enable domestic sales by businesses in Myanmar. This strategy proposes the development of general purpose B2B e-commerce platforms, sector specific e-commerce platforms and an e-procurement platform. These platforms will supplement the existing B2C e-commerce platforms. Both existing and proposed e-commerce platforms are intended to provide services to MSMEs. MSMEs will require considerable local support to create and manage their own online shops and to participate as suppliers to large businesses through the e-procurement platform. Therefore, the output of this measure is expected to be the adoption of ecommerce by many businesses across Myanmar in diverse sectors. This support will be provided through the e-commerce hub network. It will offer training and advice regarding the following topics. 1. E-commerce awareness and first steps 2. Social media selling 3. Selling through an e-commerce platform including both existing and proposed platforms 4. Migration from social media to an e-commerce platform 5. Specific topics such as catalogue creation and management, e-payments, fulfilment and delivery, taxation, customs, the importance of consistent high product quality when selling at a distance 19

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