 Business payments may occur at the time of goods or services are ordered or in accordance with contract terms between the buyer and the seller; like consumer payments, such payments by business are now made using an electronic payment service;  For digital services such insurance and other financial services, travel tickets, videos and films, where the service is completed digitally, there is no opportunity for cash on delivery, hence electronic payments are a requirement. Therefore, e-commerce requires banks and other financial services businesses to offer a variety of electronic payment services, for those services to interoperate, so that a seller does not have to have an account with every service, and for the electronic payment services to be fully integrated with other financial products the bank offers. This product integration is important so that a business can transfer funds it receives through a payment service into its bank account. E-commerce wholesalers and retailers will need to add electronic payments to their current payment methods. They will need to able to accept payments from a comprehensive set of payment methods, including all mobile payment services, debit cards and credit cards and they will need bank accounts integrated with the electronic payment service used so that payments can be made to the e-commerce business. The banking and payment services sector will need to be able to advise businesses and consumers about the electronic payment services that they can use and how they are integrated into the other financial products that they use. Payment card services are already available, but some work is needed to ensure that any payment card can be used for online payments. The use of cards for larger payments should become common as consumers’ confidence in e-commerce grows. Mobile payments are likely to be the most prevalent of all payment types in Myanmar and will be particularly useful for small payments. It is important that such payments have low charges and are available to all. Therefore, the following goal for the financial services sector should encompass the requirement for service ubiquity and the ability of e-commerce businesses to accept electronic payments. Goal 5.1: A payments system that enables electronic payments to be made anywhere there is a mobile network that is available to all and used by a majority of people aged over 15 years of age. This goal will be realized through CBM-NET Phase II, extension of the digital ID card to cover all citizens, and the financial inclusion strategy. However, the development of Central Bank infrastructure must be coupled with the development of products and services, and their customer marketing and support services within the commercial banking sector. Therefore, the actions under Goal 6 of this e-commerce strategy cover the actions to be taken by commercial financial institutions in delivering commercial services for consumers and e-commerce merchants as well as those of the Central Bank of Myanmar. Business financial support Many businesses rely on loan finance for day to day working capital and in part to expand. Businesses that are starting to trade using e-commerce are likely to need to invest in new facilities and staff, and will need to develop online catalogues and other tools to support their e-commerce activity. While not a high cost to a business, it is one that may be best met through loan financing. The absence up until now of a credit bureau has made such financing difficult to resolve, and may have also increased costs of loans, since the lender would not have a clear understanding of the risks involved. 34