No. 2.3.3 Indicative action Expected outputs provided. Payment could be offline bank transfer or card based. telecommunications services at buyer sites, and is therefore reliant on xxx Pursue a programme of moving transactions between government, the public and business online. Increased efficiency in the processing of payments received by government, since these would be made without manual intervention. There are two components to this programme: moving payments made by members of the public online, and moving payments made by government to suppliers and other recipients online. Moving payments made by members of the public online would require government to establish web and USSD payment services. These payment services would need to be publicised widely to gain support from the public. Incentives might be offered to encourage the change. Take-up would be dependent on the awareness campaign, ease of use and transaction cost. Government would need to work with e-payment service providers to minimise the latter. Moving payments made by government to suppliers online would require the introduction of new payment processes. Such processes would need to conform to public authority payment laws. Government would also need to ensure that suppliers are able and willing to take payments online. An awareness campaign outlining the benefits to suppliers would be needed. Increased efficiency in making payments since many regular payments and those that are event driven could be made without manual intervention. Transactions involving payment by members of the public are completed online without recourse to a visit to a Government department office. Goals for the proportions of the number and value of payments made online would be developed. Priority level Supported by: Related strategies Medium DEDC DER 2.1 Government MOTC MOI (Information) Private Sectors / 2.2 Digital Implement the Government’s Digital Citizen Engagement Platform which connects the private and public for coordination the national construction Improve the performance of Government digital platforms used to provide services the public In the longer term, increase awareness of consumers and stakeholders in Government’s digital services so that they may be used effectively. Transactions involving payment by government to suppliers and other recipients would be completed online without recourse to cheques or cash. Goals for the proportions of the number and value of payments made online would be developed. Moving payments made by government to members of the public (e.g. pension or social security payments) would require widespread adoption of bank accounts or accounts at other financial institutions, and the acceptance by 24