Digitalizing Myanmar: Connectivity Developments in Political Transitions – Andrea Calderaro
and training initiatives (e.g. Hackathons), Ooredoo aims to support the
development of projects from the bottom up. Telenor, on the other hand, is
targeting rural areas, supporting initiatives that aim to overcome more traditional
forms of digital divide.
b) Connectivity Development and Human Rights
The development of a digital communication infrastructure also raises some
concerns about whether the country’s connectivity building will respect human
rights, notably the freedom of expression and right to privacy. Over the coming
years, Ooredoo and Telenor will face the challenge of convincingly demonstrating
their corporate social responsibility. The 2013 Human Rights Watch report
“Reforming Telecommunications in Burma: Human Rights and Responsible
Investment in Mobile and the Internet” 8 called for careful evaluation of the
Myanmar’s telecommunication policy development and of the potential
consequences of telecom development on digital freedoms. Additionally, in the
context of internet governance, private companies are often heralded as having a
positive influence on regulations that support online freedoms. Myanmar’s current
telecom situation, in which international companies are developing connectivity
infrastructure while the country develops relevant laws and regulations, is a key
case and an important process to be followed carefully.
According to both the “UN Guiding Principles on Business and Human Rights” 9
and the EU Commission’s “ICT Sector Guide on Implementing the UN Guiding
Principles on Business and Human Rights,” 10 to prove their corporate social
responsibility, telecom operators must create a public social responsibility policy
that includes their commitment to respecting human rights. Ooredoo currently
has neither a clear policy on corporate social responsibility related to freedom of
8
Human Rights Watch, 2013. Reforming Telecommunications in Burma: Human Rights and Responsible
Investment in Mobile and the Internet. New York, NY: Human Rights Watch. Available at:
http://www.hrw.org/node/115497
9
United Nations, 2011. UN Guiding Principles on Business and Human Rights, New York, NY: United
Nations. Available at:
http://www.ohchr.org/Documents/Publications/GuidingPrinciplesBusinessHR_EN.pdf
10
EU Commission, 2013. ICT Sector Guide on Implementing the UN Guiding Principles on
Business and Human Rights. Brussels: EU Commission. Available at:
http://ec.europa.eu/enterprise/policies/sustainable-business/files/csr-sme/csr-ict-hr-business_en.pdf
8