SHRINKING DEMOCRACY, GROWING VIOLENCE
54
•
For investors and financial institutions linked
to businesses operating in the impacted area,
hold these businesses accountable for full
transparency on their business conduct and the
above requirements.
International actors should:
•
•
•
•
•
Provide technical resources, support, and
assistance in rebuilding damaged communications
infrastructure in a manner that is resistant and
resilient to disruption;
Ensure the timely and continued provision
of
shutdowns-resilient
telecommunications
equipment, personnel, and standards through
bodies like the International Telecommunication
Union (ITU), Global System for Mobile
Communications (GSMA), and Emergency
Telecommunications Cluster (ETC), not only for
the humanitarian community but for the entire
affected population;
Recognize and fund solutions for alternative
access to the internet and other communication
channels as critical tools for protecting lives and
fundamental human rights, and establish and
commit resources for coordinated action plans to
provide people in high-risk areas with alternative
access to telecommunication services;314
Seek accountability through the International Court
of Justice (ICJ), International Criminal Court (ICC), and
other relevant courts, and ensure jurists consider
the role of internet shutdowns and other digital
rights violations in the investigation of international
crimes; and
Ensure that UN-led investigations into ongoing
conflicts include adequate reporting on digital rights
violations, including internet shutdowns.
Internet shutdowns continue to pose
a persistent threat to communities at
risk around the world in moments when
access to information is vital, from
elections to protests to natural disasters.
In all contexts, we call on stakeholders to
take up the following recommendations:
All states should:
•
Adopt legislation that clearly prohibits disruptions
to ICT networks and digital communication
platforms, in accordance with international human
rights standards;
•
Unequivocally reject any proposals to ban digital
platforms people rely on to exercise free expression,
free assembly, and other fundamental rights;315
•
When addressing issues such as public safety
or the spread of harmful content online, refrain
from resorting to disproportionate tactics like
internet shutdowns that further exacerbate harm,
and instead consult with civil society and other
stakeholders to develop effective and rightsrespecting policy solutions;
•
Leverage all appropriate diplomatic channels
to sustain continuous, consistent pressure on
authorities globally to lift ongoing shutdowns and to
discourage additional offenses going forward; and
•
Push tech and telecom companies to uphold
human rights and hold them accountable when
they fail to provide effective remedy for violations.
Authorities currently imposing
internet shutdowns should:
•
Immediately and unequivocally remove all
restrictions to accessing ICT services and online
communications platforms.
In particular, the top repeating and
emerging offenders named above in this
report should:
314
See supra note 10. Access Now (2023); supra note 149.
315 See supra note 76; Access Now (2023). Slipping down the authoritarian hole: Nepal must lift the TikTok ban. https://www.
accessnow.org/press-release/nepal-tiktok-ban/; Vox (2024). Banning TikTok would be both ineffective and harmful. https://www.
vox.com/technology/24100104/banning-tiktok-us-senate-ineffective-and-harmful-bill