Qualitative research suggests that many of the respondents were dissatisfied with MPT Free Basics service due to the inability to view photos and videos for free. Sentiment surrounding the Telenor plan was more positive. Moreover, the respondents’ choice to stay within Facebook instead of moving out of it also depended on the type of data they obtained. With Telenor’s plan (no longer available) where users were given 150MB a day of free access to a full version of Facebook with images and videos, users then tended to concentrate use on Facebook and not move outside it. 74 ICTs in Myanmar: 2016 However, since MPT Free basics offered a text only, limited version of Facebook, those on this plan were more likely to realize that they were getting a limited version of Facebook. It’s... ok as for me. But I can’t see any photos. If I want to look at photos I switch to normal mode. I usually view photos after checking whether or not I know who posted it. If [an external link] seems interesting to me or the post was shared by my friends, I continue to click and see them although I know it will cut my bill.” Aye Aye, F, 24, Myanmar (R10) The qualitative insights are based primarily on a report prepared by Peter Cihon, and Helani Galpaya of LIRNEasia based on findings from a Mozilla funded study on free and subsidized data packages in Myanmar.