This methodology has allowed us to successfully capture a wide range of public documents that
shed light on the global distribution of organized manipulation campaigns. There are almost
certainly cyber troop operations that have not been publicly documented. While this report is in
no way intended to provide a complete picture of how state actors are operating in this space,
we can confidently begin to build a bigger picture by piecing together a wide array of publically
available information.
ORGANIZATIONAL FORM
Cyber troop activity takes on a variety of organizational forms. Indeed, there are many types of
actors who leverage social media to set political agendas and propagate values or ideas. In this
report, we focus specifically on cyber troop activity: that is government or political party use of
social media to manipulate public opinion. One important feature of the organization of cyber
troops is that they often work in conjunction with private industry, civil society organizations,
Internet subcultures, youth groups, hacker collectives, fringe movements, social media
influencers, and volunteers who ideologically support their cause. While this coordination can
also occur informally as a result of overlapping ideologies or values, we have captured examples
where formal coordination has occurred. For example, formal organization between industry
and political parties appears to have occurred in Austria, Brazil, Colombia, Ecuador, India,
Kyrgyzstan, Malaysia, Mexico, Nigeria, Philippines, Poland, South Africa, the United Kingdom
and the United States, where political parties and campaign managers have directly hired PR or
consulting firms to help spread computational propaganda during elections. Another example
of formal coordination that takes place between cyber troops is with volunteers. In countries
such as Azerbaijan, Israel, Russia, and Turkey, tech savvy youth are actively recruited by cyber
troop organizations to support social media manipulation efforts.
We have documented evidence of the form that cyber troop activity takes in order to
comparatively examine the actor types involved (see Table 1). In terms of scope, it is important
to note that we do not look at the work of lone wolf actors, hacker collectives, or Internet
subcultures who use these platforms for social media manipulation, unless they have formally
coordinated with cyber troop actors. Thus, we do not capture individual actors who might share
the same ideologically goals or values as governments, but who do not work directly in
cooperation with them. We also only focus on national initiatives. Thus, government or military
coordination with regional organizations such as NATO are not included in this analysis.
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