A/HRC/50/56 for companies and States seeking to address the potential harms of digital technologies by effectively managing associated risks to people, as they precisely seek to manage the gap between rapid change ... and the capacity of society to manage its consequences”. 78. However, more action is clearly needed. States need to design technology sector policies that are coherent and regulations that are fully in line with the Guiding Principles in order to create an environment in which human rights are protected. As for technology companies, they are a key driving force in shaping the digital innovation space and a vital stakeholder in the transformation of the digital transition into a responsible one – and even more pressing, the creation of a rights-respecting digital ecosystem and inclusive space. Moreover, when human rights harms result from the use of technologies, affected stakeholders need to have access to remedial mechanisms. Both technology companies and Governments alike need to redouble their efforts and work together across national boundaries to overcome disjointed approaches, to address gaps in the coverage of different remediation mechanisms, to promote greater coherence and interoperability of different regimes and processes (including in a crossborder context) and to address flaws in background regimes that may be exacerbating barriers to remedy. 79. Multi-stakeholder cooperation is crucial in addressing the challenges and optimizing the opportunities arising from new technologies. A particular focus has to be put on addressing the implications of technology for people in vulnerable situations and taking into account gender equality and the digital divide, in order to ensure that there is no discrimination and that everyone will profit from the economic and social development new technologies can bring. 80. The Guiding Principles 10+ road map sets out a number of recommendations, which are endorsed by OHCHR, on how to optimize digital transformation through respect for human rights. 81. Reflecting key parts of the road map recommendations, the B-Tech Project outputs and the consultation and submissions received in the preparation of the present report, OHCHR makes the following recommendations aimed at further advancing the practical application on the Guiding Principles to the activities of technology companies. 82. States should: (a) Review existing laws and policies with regard to their applicability for protecting human rights potentially affected by new technologies; (b) Adopt an appropriate smart mix of policy and regulatory measures aligned with the Guiding Principles and developed through an inclusive consultative process involving civil society, technology companies and other relevant stakeholders; (c) Use public procurement of digital technology as a tool to scale up commitment to and implementation of respect for human rights among businesses; (d) Adopt appropriate measures mandating effective human rights due diligence by technology companies; (e) Adopt or revise national action plans on business and human rights to incorporate effective measures to prevent and address human rights risks relating to technology companies; (f) Adopt appropriate regulatory and policy frameworks for investors to promote rights-respecting investment in the technology sector; (g) Strengthen or build multilateral alliances to promote the respect for human rights in the technology sector; (h) Provide resources for dedicated independent bodies to tackle human rights issues in the technology sector, such as national human rights institutions and data protection authorities; 15

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