International human rights standards
ARTICLE 19
According to the GNI Implementation Guidelines, companies should encourage
governments to be ‘specific, transparent and consistent’ when their demands impact
freedom of expression or privacy. 26 They should also adopt policies and procedures for
responding to such demands. If required to restrict communications or remove content, they
should require governments to follow established domestic legal processes and ‘request
clear written communication from the government which explain[s] the legal basis’ for such
requests.27 Participating companies should also interpret government demands narrowly. If
a request appears to be overbroad or inconsistent with domestic or human rights law,
companies should seek clarification or modification; seek assistance from relevant
authorities, human rights bodies, and NGOs; and challenge the government in domestic
courts.28 Taking such steps can help companies to meet their responsibilities under Principle
23 of the UNGPs.
Using the basic framework of the UNGPs, this report considers the situation in China,
Vietnam, and Myanmar. For each country, it provides brief background context and then
summarises the main legal obligations placed on tech companies which could implicate
them in violations of the rights to freedom of expression and privacy. It then highlights how
companies have responded to these requirements, focusing on select case studies. This is
used as background for a practical discussion of how the UNGPs can be implemented in
highly authoritarian contexts where tech companies face legal requirements which conflict
with their human rights responsibilities.
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26
GNI, Implementation Guidelines, Guideline 3.3(a).
GNI, Implementation Guidelines, Guideline 3.2(b).
28 GNI, Implementation Guidelines, Guideline 3.3.
27
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