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6. Updates on due dillegence recommendations as a baseline to identify and guide related actions. We will track our implementation regularly through 2023 and beyond. Since then, we have made the following progress: • Stakeholder Engagement: In response to insights related to Meta’s potential to deepen our stakeholder engagement in India comprehensively, Meta is refining its approach to civil society engagement and outreach, including a specific program of engagement with India civil society and community organizations. • Transparency Reporting: Our reporting for India has become more detailed. In addition to our reporting on government requests for user data, we continue to provide a detailed India report every month, which includes information on actions taken against violating content on Facebook and Instagram, grievances received from users in India, and orders received from the recently formed Grievance Appellate Committees constituted under the IT Rules. We continue to refine our systems for gathering metrics on content removed as a result of government requests and public reporting, reflected in our reporting to the Oversight Board in response to its recommendations (Q4 2022 and Q1 2023). • Expanded Partnerships: We have made good progress on our commitment to expand partnerships with India civil society including on digital literacy, women and child safety, and countering extremism. The Women’s Safety Hub was relaunched as the Meta Safety Center in 2023 and translated into Assamese, Bengali, Gujarati, Hindi, Marathi, Punjabi, Tamil, Telugu, Kannada, and Malayalam. We have expanded participation by Indian organizations in our Resiliency Initiative and are preparing to launch our Search Redirect Program, which redirects users using extremism and violence-related search terms toward resources, education, and outreach groups. • Content Moderation: In response to insights related to policies to further prevent discriminatory and hateful content against vulnerable groups, Meta has developed a prototype test for application of the Rabat Plan of Action for use when assessing potential hate speech. We have adapted the principles under the Rabat Plan into active content policy tools, including escalationbased frameworks to evaluate speech attacking concepts (vs. people) and content involving state threats to use force. We have increased the number of groups designated across all categories of Designated Organizations and Individuals in India to help ensure that our platform is not abused by bad actors. In addition, Meta’s experience in ensuring election integrity informs its preparations for upcoming state and general elections. These efforts include activating our elections operation center, ensuring content reviewers provide support in 20 Indian languages, expanding our independent fact-checking partners from seven to 11 (now covering 15 Indian languages), enforcing political ads transparency, and working closely with both electoral authorities and civil society. Human rights report 37

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Human rights report - Insights and actions 2022

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Date Published: Sep 20, 2023

Abstract: This is Meta’s second annual Human Rights Report, covering the calendar year 2022. It demonstrates how we are living up to the commitments made in our Corporate Human Rights Policy, which is based on the United Nations Guiding Principles on Business and Human Rights (UNGPs). The report shows how we are building on our work to respect human rights, how we assess potential impacts that could be linked to our services, and what we are doing to mitigate these risks.

Over the years, Meta’s services and apps have helped grassroots movements grow rapidly, challenge orthodoxies, advocate for rights, and in doing so, change the world. 2022 was no exception. As new challenges emerge, our human rights work evolves to address such issues as the use of our services in countries in conflict, threats to an open internet, and the rise of artificial intelligence.

We have strengthened our governance systems to advance our work toward respecting human rights across all our products and services. This includes continuing to empower the Oversight Board, which published 12 content moderation decisions and made 91 recommendations in 2022. Our efforts to strengthen governance also include training our employees. During the year, we launched human rights training titled Bigger than Meta: Human Rights company-wide.

In 2022, Meta passed its Global Network Initiative assessment, which included an examination of our policies and processes as well as eight specific illustrative case studies involving government takedown requests and data requests.

Human rights due diligence is central to our Corporate Human Rights Policy. In this report, we disclose key findings from our Comprehensive Human Rights Salient Risk Assessment (CSRA) and provide an update on our implementation of the recommendations borne of the due diligence work.

In 2022, we conducted the CSRA in partnership with Business for Social Responsibility (BSR), an independent organization with expertise in human rights. The analysis identified eight potential salient risks as highest priority, based on UNGP criteria. These were 1.) Freedom of Opinion and Expression; 2.) Privacy; 3.) Equality and Non-Discrimination; 4.) Life, Liberty, and Security of Person; 5.) Best Interests of the Child; 6.) Public Participation, to Vote, and to Be Elected; 7.) Freedom of Association and Assembly; and 8.) Right to Health. The assessment found that the potential risks relating to how Meta delivers our services and profit models are varied and nuanced.

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