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6. Updates on due dillegence managing issues surrounding the conflict due to social and historical dynamics, various fast-moving violent events, and the actions and activities of terrorist organizations. BSR found no evidence of intentional Meta bias on these issues. During the reporting period, some subsequent actions included: Policy • Revising our definition of the term “praise” in our Dangerous Organizations and Individuals (DOI) Policy following extensive stakeholder engagement with academics, civil society actors, and other experts in counterterrorism, human rights, and freedom of expression from around the world. Enforcement • Following an extensive internal assessment, we determined that creating specialized routing for a variety of Arabic dialects across our systems would contribute to greater precision in our Arabic content moderation for highseverity content. We are now reviewing the development of mechanisms to efficiently route content by Arabic dialect to improve the accuracy of Arabic content review and better prevent under- and over-enforcement issues. • We have conducted analysis on building a dialect-specific Arabic classifier for detection of any content in that language. Based on these results and input from linguists and language models experts, we will add expanded language identification functionality to our systems that can recognize content in different Arabic dialects. • We are committed to updating our classifiers to regularly improve accuracy and performance. • We launched a Hebrew classifier that proactively detects and actions violating hostile speech content in Hebrew. For a more detailed update on progress made on the implementation of recommendations, see Meta Update: Israel Palestine Due Diligence Update. India In Meta’s first annual Human Rights Report, we provided a detailed summary of the India Human Rights Impact Assessment, which was developed after consulting The Danish Institute for Human Rights Guidance on HRIA of Digital Activities Reporting and Evaluation. Based on the guidance of this group and other human rights experts, we believe the form of disclosure mitigates security risks as per UNGP 21(c). In this report, we detail actions we have already taken or intend to take. We will continue to study its findings and consider its Human rights report 36

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Human rights report - Insights and actions 2022

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META

Date Published: Sep 20, 2023

Abstract: This is Meta’s second annual Human Rights Report, covering the calendar year 2022. It demonstrates how we are living up to the commitments made in our Corporate Human Rights Policy, which is based on the United Nations Guiding Principles on Business and Human Rights (UNGPs). The report shows how we are building on our work to respect human rights, how we assess potential impacts that could be linked to our services, and what we are doing to mitigate these risks.

Over the years, Meta’s services and apps have helped grassroots movements grow rapidly, challenge orthodoxies, advocate for rights, and in doing so, change the world. 2022 was no exception. As new challenges emerge, our human rights work evolves to address such issues as the use of our services in countries in conflict, threats to an open internet, and the rise of artificial intelligence.

We have strengthened our governance systems to advance our work toward respecting human rights across all our products and services. This includes continuing to empower the Oversight Board, which published 12 content moderation decisions and made 91 recommendations in 2022. Our efforts to strengthen governance also include training our employees. During the year, we launched human rights training titled Bigger than Meta: Human Rights company-wide.

In 2022, Meta passed its Global Network Initiative assessment, which included an examination of our policies and processes as well as eight specific illustrative case studies involving government takedown requests and data requests.

Human rights due diligence is central to our Corporate Human Rights Policy. In this report, we disclose key findings from our Comprehensive Human Rights Salient Risk Assessment (CSRA) and provide an update on our implementation of the recommendations borne of the due diligence work.

In 2022, we conducted the CSRA in partnership with Business for Social Responsibility (BSR), an independent organization with expertise in human rights. The analysis identified eight potential salient risks as highest priority, based on UNGP criteria. These were 1.) Freedom of Opinion and Expression; 2.) Privacy; 3.) Equality and Non-Discrimination; 4.) Life, Liberty, and Security of Person; 5.) Best Interests of the Child; 6.) Public Participation, to Vote, and to Be Elected; 7.) Freedom of Association and Assembly; and 8.) Right to Health. The assessment found that the potential risks relating to how Meta delivers our services and profit models are varied and nuanced.

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Human rights report - Insights and actions 2022

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