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5. How we identify and address salient human rights risks We continue to allow content that solicits or shares information about personal safety and border crossing and how to leave a country or seek asylum. We allow content condemning or raising awareness of human trafficking. Helplines in Bihar State, India, for trafficked persons Human trafficking is particularly pervasive in the Indian state of Bihar. To assist victims, Meta supported the development of a helpline on WhatsApp, which assists the Bihar State Labor Department tracking system. Users can report incidents of child labor to a specific WhatsApp number, which provides services in English, Hindi, and Magahi. The helpline is also used to monitor progress made by rehabilitated child laborers in the state. Surveillance-for-hire With help from the surveillance-for-hire industry, some governments and bad actors have access to the capability to silence voices by targeting and intimidating activists, dissidents, journalists, and researchers through abusive spyware. This spyware targets people without their knowledge, with no regard to human rights, civil liberties, and the rule of law. Surveillance-for-hire practices abuse our services as a vector to plant malware on our users’ mobile devices. We have disrupted and reported on many of these operations. In 2022, we collaborated with industry partners to propose principles and practices on preventing and mitigating this threat. We released these principles at the Summit for Democracy under the aegis of the Cybersecurity Tech Accord. In our Policy Recommendations from December 2022, we offered a roadmap for other stakeholders, including governments, the surveillance-for-hire industry itself, and civil society to join forces in promoting rights and freedoms online. Non-consensual intimate image sharing (NCII) Sharing intimate images or videos of someone, either on or offline, without their consent is a violation of that person’s rights to privacy and security. Images are often spread across multiple platforms and apps. NCII is often called “revenge porn,” as the sharing of intimate content may be an act of perceived “revenge” to a person after a relationship breakdown. Meta has collaborated with nonprofits and other companies to produce a free tool, StopNCII.org, that enables would-be victims to flag images so that participating companies can detect and remove the images to prevent them from being shared online. With one action, individuals can request removal of NCII across multiple platforms and apps. StopNCII.org, which builds on technology developed by Facebook and Instagram, is available in 22 languages and works across Facebook, Instagram, and the platforms of other participating companies, including TikTok and Bumble. Human rights report 24

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Human rights report - Insights and actions 2022

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META

Date Published: Sep 20, 2023

Abstract: This is Meta’s second annual Human Rights Report, covering the calendar year 2022. It demonstrates how we are living up to the commitments made in our Corporate Human Rights Policy, which is based on the United Nations Guiding Principles on Business and Human Rights (UNGPs). The report shows how we are building on our work to respect human rights, how we assess potential impacts that could be linked to our services, and what we are doing to mitigate these risks.

Over the years, Meta’s services and apps have helped grassroots movements grow rapidly, challenge orthodoxies, advocate for rights, and in doing so, change the world. 2022 was no exception. As new challenges emerge, our human rights work evolves to address such issues as the use of our services in countries in conflict, threats to an open internet, and the rise of artificial intelligence.

We have strengthened our governance systems to advance our work toward respecting human rights across all our products and services. This includes continuing to empower the Oversight Board, which published 12 content moderation decisions and made 91 recommendations in 2022. Our efforts to strengthen governance also include training our employees. During the year, we launched human rights training titled Bigger than Meta: Human Rights company-wide.

In 2022, Meta passed its Global Network Initiative assessment, which included an examination of our policies and processes as well as eight specific illustrative case studies involving government takedown requests and data requests.

Human rights due diligence is central to our Corporate Human Rights Policy. In this report, we disclose key findings from our Comprehensive Human Rights Salient Risk Assessment (CSRA) and provide an update on our implementation of the recommendations borne of the due diligence work.

In 2022, we conducted the CSRA in partnership with Business for Social Responsibility (BSR), an independent organization with expertise in human rights. The analysis identified eight potential salient risks as highest priority, based on UNGP criteria. These were 1.) Freedom of Opinion and Expression; 2.) Privacy; 3.) Equality and Non-Discrimination; 4.) Life, Liberty, and Security of Person; 5.) Best Interests of the Child; 6.) Public Participation, to Vote, and to Be Elected; 7.) Freedom of Association and Assembly; and 8.) Right to Health. The assessment found that the potential risks relating to how Meta delivers our services and profit models are varied and nuanced.

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Human rights report - Insights and actions 2022

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