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5. How we identify and address salient human rights risks (cont.) (cont.) consent-driven, publicly available dataset that enables researchers to better evaluate how fair and robust certain types of AI models are, with the goal of making them more inclusive. Some languages and dialects may be more We use a combination of AI and human challenging to moderate than others content moderators to help remove policy-violating content on our apps. We use human and machine-based translation to enhance content moderation. We are constantly evolving our reporting flows and integrity classifiers in the languages we support. Hate speech We removed approximately 50 million pieces of hate speech content from Facebook in 2022, 91% of which we proactively found and took action on. We removed 16 million pieces of hate speech content from Instagram, 92% of which we proactively found and took action on. Hate speech made up less than 0.02% of viewed content on Facebook and Instagram. For more on how Meta’s Civil Rights team addresses equality and non-discrimination, see this progress report and this update. Accessibility As technology advances, it’s important that people with disabilities are not left behind. We strive to continually improve our efforts to ensure accessibility across our services and apps. Making these accessible to people with disabilities is a key commitment in our Corporate Human Rights Policy, where we cite the Convention on the Rights of Persons with Disabilities as a core international standard. Our actions: Expanding cross-industry efforts to improve accessibility Virtual, augmented, and mixed reality technologies offer particular promise for people with disabilities, whether through assistive technologies, rehabilitation Human rights report of the 50 million pieces of hate speech content removed from Facebook in 2022 was proactively found and acted on 20

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Human rights report - Insights and actions 2022

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META

Date Published: Sep 20, 2023

Abstract: This is Meta’s second annual Human Rights Report, covering the calendar year 2022. It demonstrates how we are living up to the commitments made in our Corporate Human Rights Policy, which is based on the United Nations Guiding Principles on Business and Human Rights (UNGPs). The report shows how we are building on our work to respect human rights, how we assess potential impacts that could be linked to our services, and what we are doing to mitigate these risks.

Over the years, Meta’s services and apps have helped grassroots movements grow rapidly, challenge orthodoxies, advocate for rights, and in doing so, change the world. 2022 was no exception. As new challenges emerge, our human rights work evolves to address such issues as the use of our services in countries in conflict, threats to an open internet, and the rise of artificial intelligence.

We have strengthened our governance systems to advance our work toward respecting human rights across all our products and services. This includes continuing to empower the Oversight Board, which published 12 content moderation decisions and made 91 recommendations in 2022. Our efforts to strengthen governance also include training our employees. During the year, we launched human rights training titled Bigger than Meta: Human Rights company-wide.

In 2022, Meta passed its Global Network Initiative assessment, which included an examination of our policies and processes as well as eight specific illustrative case studies involving government takedown requests and data requests.

Human rights due diligence is central to our Corporate Human Rights Policy. In this report, we disclose key findings from our Comprehensive Human Rights Salient Risk Assessment (CSRA) and provide an update on our implementation of the recommendations borne of the due diligence work.

In 2022, we conducted the CSRA in partnership with Business for Social Responsibility (BSR), an independent organization with expertise in human rights. The analysis identified eight potential salient risks as highest priority, based on UNGP criteria. These were 1.) Freedom of Opinion and Expression; 2.) Privacy; 3.) Equality and Non-Discrimination; 4.) Life, Liberty, and Security of Person; 5.) Best Interests of the Child; 6.) Public Participation, to Vote, and to Be Elected; 7.) Freedom of Association and Assembly; and 8.) Right to Health. The assessment found that the potential risks relating to how Meta delivers our services and profit models are varied and nuanced.

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Human rights report - Insights and actions 2022

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