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5. How we identify and address salient human rights risks (cont.) (cont.) When we comply with government data requests, we strive to notify people when their data has been requested, and we publish a transparency report on government requests we receive. Content or behavior on Meta apps Meta has robust Community Standards and may adversely impact privacy and data Community Guidelines that govern how users protection rights (e.g., doxxing, scraping) can use our apps. We do not allow content that shares, offers, or solicits personally identifiable information or other private information that could lead to physical or financial harm. We remove content that goes against our policies as soon as we become aware of it. Using automation to access or collect data from Meta’s services and apps without our permission (“scraping”) is a violation of our terms of service. We have a dedicated team, technical measures, and processes that focus on detecting, investigating, and blocking unauthorized scraping attempts. Meta or third parties may use sensitive or highly Any information we collect and process personal user data, including those related depends on the service we are offering. to protected characteristics, for targeted To help us in this task, we are developing advertising in ways that have adverse impacts privacy-enhancing technologies (PETs) that on privacy and data protection rights help minimize data collection and use. Our team is dedicated to building PETs for use by teams across Meta, focused on key areas like de-identifying data at collection and enabling teams to implement end-to-end encryption (E2EE) in our apps and services. In consultation with civil rights experts, policymakers, and other stakeholders, we rolled out changes to improve user control over ads, and we removed ad targeting options that relate to topics that people may perceive as sensitive. Human rights report 17

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Human rights report - Insights and actions 2022

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META

Date Published: Sep 20, 2023

Abstract: This is Meta’s second annual Human Rights Report, covering the calendar year 2022. It demonstrates how we are living up to the commitments made in our Corporate Human Rights Policy, which is based on the United Nations Guiding Principles on Business and Human Rights (UNGPs). The report shows how we are building on our work to respect human rights, how we assess potential impacts that could be linked to our services, and what we are doing to mitigate these risks.

Over the years, Meta’s services and apps have helped grassroots movements grow rapidly, challenge orthodoxies, advocate for rights, and in doing so, change the world. 2022 was no exception. As new challenges emerge, our human rights work evolves to address such issues as the use of our services in countries in conflict, threats to an open internet, and the rise of artificial intelligence.

We have strengthened our governance systems to advance our work toward respecting human rights across all our products and services. This includes continuing to empower the Oversight Board, which published 12 content moderation decisions and made 91 recommendations in 2022. Our efforts to strengthen governance also include training our employees. During the year, we launched human rights training titled Bigger than Meta: Human Rights company-wide.

In 2022, Meta passed its Global Network Initiative assessment, which included an examination of our policies and processes as well as eight specific illustrative case studies involving government takedown requests and data requests.

Human rights due diligence is central to our Corporate Human Rights Policy. In this report, we disclose key findings from our Comprehensive Human Rights Salient Risk Assessment (CSRA) and provide an update on our implementation of the recommendations borne of the due diligence work.

In 2022, we conducted the CSRA in partnership with Business for Social Responsibility (BSR), an independent organization with expertise in human rights. The analysis identified eight potential salient risks as highest priority, based on UNGP criteria. These were 1.) Freedom of Opinion and Expression; 2.) Privacy; 3.) Equality and Non-Discrimination; 4.) Life, Liberty, and Security of Person; 5.) Best Interests of the Child; 6.) Public Participation, to Vote, and to Be Elected; 7.) Freedom of Association and Assembly; and 8.) Right to Health. The assessment found that the potential risks relating to how Meta delivers our services and profit models are varied and nuanced.

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Human rights report - Insights and actions 2022

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