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5. How we identify and address salient human rights risks Freedom of Opinion and Expression The Right to Freedom of Opinion and Expression is central to what we at Meta believe and work to protect. Examples of potential inherent salient human rights risks identified in CSRA Examples of how Meta addresses the potential risk Internet disruptions and blocks to social media We recently launched a feature that allows prevent people from exercising their freedom people to connect to WhatsApp through a of expression and cut them off from receiving proxy server when their internet connection is and sending vital news and information disrupted or access to WhatsApp is blocked. Overbroad government limits on content We assess valid legal government takedown requests (TDRs) according to GNI Principles and are independently assessed in our implementation regularly. We pursue extensive operational controls to scrutinize validity of TDRs and provide information on government TDRs in the Transparency center. We conduct regular revisions of content policies, seeking diverse stakeholder input, against international human rights norms. Meta’s content moderation enforcement AI models predict whether a piece of content may limit freedom of expression is hate speech or violent and graphic content. Separate systems — our enforcement technologies — determine whether to take an action, such as deleting, demoting, or sending the content to a human review team for further review. By enforcing our policies, we seek to mitigate risks of hate speech, violence and incitement, and other human rights harms while upholding freedom of expression. Human rights report 15

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Human rights report - Insights and actions 2022

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META

Date Published: Sep 20, 2023

Abstract: This is Meta’s second annual Human Rights Report, covering the calendar year 2022. It demonstrates how we are living up to the commitments made in our Corporate Human Rights Policy, which is based on the United Nations Guiding Principles on Business and Human Rights (UNGPs). The report shows how we are building on our work to respect human rights, how we assess potential impacts that could be linked to our services, and what we are doing to mitigate these risks.

Over the years, Meta’s services and apps have helped grassroots movements grow rapidly, challenge orthodoxies, advocate for rights, and in doing so, change the world. 2022 was no exception. As new challenges emerge, our human rights work evolves to address such issues as the use of our services in countries in conflict, threats to an open internet, and the rise of artificial intelligence.

We have strengthened our governance systems to advance our work toward respecting human rights across all our products and services. This includes continuing to empower the Oversight Board, which published 12 content moderation decisions and made 91 recommendations in 2022. Our efforts to strengthen governance also include training our employees. During the year, we launched human rights training titled Bigger than Meta: Human Rights company-wide.

In 2022, Meta passed its Global Network Initiative assessment, which included an examination of our policies and processes as well as eight specific illustrative case studies involving government takedown requests and data requests.

Human rights due diligence is central to our Corporate Human Rights Policy. In this report, we disclose key findings from our Comprehensive Human Rights Salient Risk Assessment (CSRA) and provide an update on our implementation of the recommendations borne of the due diligence work.

In 2022, we conducted the CSRA in partnership with Business for Social Responsibility (BSR), an independent organization with expertise in human rights. The analysis identified eight potential salient risks as highest priority, based on UNGP criteria. These were 1.) Freedom of Opinion and Expression; 2.) Privacy; 3.) Equality and Non-Discrimination; 4.) Life, Liberty, and Security of Person; 5.) Best Interests of the Child; 6.) Public Participation, to Vote, and to Be Elected; 7.) Freedom of Association and Assembly; and 8.) Right to Health. The assessment found that the potential risks relating to how Meta delivers our services and profit models are varied and nuanced.

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Human rights report - Insights and actions 2022

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