1.1.2 Challenges of the financial sector
In this survey, we focused on surveying the current situation based on interviews
and questionnaires to FIs in Myanmar, including MPU and others in addition to the
banks mentioned above. According to the survey, the main issues in the financial
sector in Myanmar are listed as follows: (1) Cash oriented mindset, cash society, (2)
delay in systematization of FIs, (3) undeveloped settlement risk management, and
(4) immature financial markets.
(A)
Cash oriented mindset, cash society
Cash is particularly preferred and used in Myanmar. At the windows of the FI, you
often come across the scene where people hand a clipped wad of cash over the counter
whether it is in the city or not, and there is also a survey result that most salary
payments are made in cash. (“The Global Findex Database 2014” by the World Bank
shows that 95% of non-regular employees receive salaries in cash.) Credit card usage
is increasing in merchant stores, hotels, and other retail establishments, but the
need for cash seems to be deeply rooted. One of the reasons is the low bank account
holding rate. (The account holding rate for 15 years or over is 23%, surveyed by
Roland Berger in 2016.) Although the means for transfer not through bank accounts
are gradually expanding, the advantage of bank accounts is unshakable, from the
viewpoint of AML/CFT, as well as multipurpose use as means for receipt, payment,
and transfer, thus, it is indispensable for the finance and economy of Myanmar to
steadily promote to raise the bank account holding rate.
Initiatives are also necessary to strengthen the institution and systems so that
payroll payments, utility fee withdrawals, tax payments, public benefit payments,
and other payments can be made via a bank account instead of paying in cash. At
present, automatic transfer and automatic withdrawal across FIs are seldom carried
out, and the institutions and systems to realize this are still undeveloped. What is
considered to be one of the important steps for the society to de-cash is to develop
payment system infrastructure similar to the so-called ACH and to enable automatic
transfer and automatic withdrawal across FIs. Meanwhile, MEB, a national tax
collection agency, is proceeding with the introduction of a CBS by the World Bank
Project. If the transfer related to national tax payment can be done online by
connecting the CBSs of MEB and the commercial banks in the future, it is assumed
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