April 2020]
THE "WEAPONIZATION" OF FACEBOOK
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The role that civil society organizations played in informing Facebook
directly about the misuses of its platform sets the situation in Myanmar apart.
According to various reporting sources, numerous organizations personally
alerted Facebook to the growing misuse as early as 2012.180 In 2013, Aela
Callan, an Australian documentary filmmaker who began a project on hate
speech between Buddhists and Rohingya, met with Elliott Schrage, Facebook
Vice President of Communications and Public Policy.181 Callan informed
Schrage about the hate speech and fake user pages that were pervasive in
Myanmar.182 A year later, Callan returned to Facebook with other Burmese civil
society organizations to raise the same issues.183 Facebook executives told
Callan that the company was addressing the issue and hired one Burmese
speaker based in Dublin.184 David Madden, a tech entrepreneur, also claimed
that he told Facebook officials in 2015 that its platform was being exploited in
Myanmar during a presentation at Facebook headquarters.185
To Facebook’s credit, Mia Garlick, Facebook’s Asia Director met with
technology organizations in Myanmar in July 2014 as part of a panel discussion
between technology companies, civil society organizations, and the Myanmar
government.186 During the discussion, Garlick promised to speed up the
translation of User Guidelines and Facebook’s Code of Conduct by September
2015.187
While the flagged content itself does not show that Facebook had
knowledge of the Tatmadaw’s use of its platform, the numerous warnings by
civil society organizations affirmatively supports the fact that Facebook knew
about the perpetration of war crimes and genocide through the Tatmadaw’s use
of Facebook, and yet, did not act. Warnings of platform misuse were reported as
early as 2013, four years before the “clearance operation” that led to grave
human rights abuses and genocide.188 The flagged content and warnings
furnished sufficient information to Facebook executives that the Tatmadaw were
disseminating violent hate speech on its platform. Facebook officers’ actions
addressing some of the concerns coupled with their decision to continue to
provide services in the absence of an effective solution aimed at controlling the
dissemination of hate speech shows Facebook knew of the flagged activity, yet
consciously ignored it.
180. Stecklow, supra note 145.
181. Id.
182. Olivia Solon, Facebook’s Failure in Myanmar is the Work of a Blundering Toddler, GUARDIAN (Aug.
16, 2018, 5:00 PM), https://www.theguardian.com/technology/2018/aug/16/facebook-myanmar-failureblundering-toddler.
183. Id.
184. Stecklow, supra note 145.
185. Id.
186. Timothy McLaughlin, How Facebook’s Rise Fueled Chaos and Confusion in Myanmar, WIRED (July
6, 2018, 7:00 AM), https://www.wired.com/story/how-facebooks-rise-fueled-chaos-and-confusion-inmyanmar/.
187. Id.
188. Stecklow, supra note 145.