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frequency with which people in Myanmar encountered in-group policing? Similar ques
tions could be asked about how Facebook’s design led to the promotion of specific
examples of in-group policing. To how many people did Facebook broadcast the
images of traitors being pilloried in Rakhine State during 2012 and after, for example?
Or: how many people encountered images related to the campaign against the peace
activists and their comrades in 2014? Why did Facebook’s algorithms promote such
images in this way?
The lawsuits on behalf of the Rohingya have also raised the question of what Meta knew
and when and, therefore, what it could meaningfully have done to act earlier. Highlighting
the significance of in-group policing also highlights the significance of early warnings that
Meta did receive. In mid-2014, for example, a collective of activists in Myanmar were told
they had a “special queue” for reporting dangerous content to the company. One of the
first concerns they raised was the broad issue of in-group policing, including the attacks
using photographs likely looted earlier that year from the offices of humanitarian organiz
ations in Rakhine State (Figure 3). Company employees initially refused to remove the post,
citing policies that made such content allowable; even with the promise of a “special
queue,” the posts were only removed after more than six weeks.97 Four years later, activists
had to resort to an open letter after continued frustrations with how the company was
responding to their warnings, prompting a public apology from CEO Mark Zuckerberg.98
Yet, at almost the same moment, the UN Fact-Finding Mission was having a similar experi
ence, as the activist alleged to have helped its investigation was being attacked on Face
book. Only following several weeks of attempts, and working directly with a contact at the
company, was the Mission able to get the posts removed. Several months later, meanwhile,
at least sixteen examples of the attacks continued to circulate.99
This article also suggests important queries for better understanding how the
Myanmar military may have used Facebook, which have relevance for ongoing attempts
to pursue accountability for crimes against humanity and genocide.100 On at least seven
occasions between 2018 and 2021, Meta removed clusters of accounts involved in “coor
dinated campaigns that seek to manipulate public debate” in Myanmar.101 Only limited
information about these accounts has been available, but independent research has
also documented that the Myanmar military made extensive use of Facebook,102 operat
ing out of both military installations inside the country and in Russia,103 where it has long
97
Stecklow, “Why Facebook Is Losing the War on Hate Speech in Myanmar.” Disclosure: the author was involved with
these efforts.
98
Kevin Roose and Paul Mozur, “Zuckerberg Was Called Out Over Myanmar Violence. Here’s His Apology,” The New York
Times, 9 April 2018.
99
IIFFMM, 342.
100
See, Kanishka Kewlani, “Three Avenues to Justice for the Rohingya,” Bulletin of the Columbia Journal of Transnational
Law, 17 February 2022.
101
Meta, “July 2021 Coordinated Inauthentic Behavior Report,” Newsroom (July 2021), 4–6; Meta, “An Update on the
Situation in Myanmar,” Newsroom (31 March 2021).
102
Digital Forensic Research Lab, “Inauthentic Anti-Rohingya Facebook Assets in Myanmar Removed” (Atlantic Council, 5
May 2020); Naw Betty Han, “Coordinated Behaviour: Inside the USDP’s Well-Paid Army of Social Media Monitors,”
Frontier Myanmar, 22 September 2020; Mozur, “A Genocide Incited on Facebook, With Posts From Myanmar’s Mili
tary”; Unleash Research Labs, Unleashed: Blink Hacker Group (Sweden, 2016).
103
Aiden Moe, “Facebook ကို အသုံးပြု၍ စနစ်တကျ ချိတ်ဆက်ဆောင်ရွက်သော ဝါဒဖြန့်ချိုမှုများအား လေ့လာချက်,” Inde
pendent Journal of Burma Studies 1 (2021); Wai Moe, “Militarization in Northern Rakhine State: How, Who and Why,”
Independent Journal of Burma Studies 1 (2021); Aung Kaung Myat, “Investigation: A Network of Pro-Military Facebook
Pages in Myanmar with Russian Connections,” Annie Lab, 20 February 2020.