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s part of the debate on information disorder it’s
necessary for the news industry to recognize its
own role in creating content that does not live
up to the high standards demanded of an industry now
attacked from many sides. It can — and does — lead to
journalists being described as the ‘enemy of the people’.
I want to highlight practices by newsrooms that
can add to the noise, lead to additional confusion, and
which ultimately drive down trust in the Fourth Estate.
One of these practices is ‘clickbait’ content, what I call
‘false connection’. When news outlets use sensational
language to drive clicks — language which then falls
short for the reader when they get to the site — this
is a form of pollution.
“While it is possible to use these
types of techniques to drive traffic in
the short term, there will undoubtedly
be a longer-term impact on people’s
relationship with news.”
Back in 2014, Facebook changed its news feed
algorithm, specifically down-ranking sites that used
clickbait headlines.8 Another update in 2019 detailed
how Facebook used survey results to prioritise
posts which included links users had deemed more
“worthwhile”.9 A study conducted by the Engaging
News Project in 2016 demonstrated that “the type
of headline and source of the headline can affect
whether a person reacts more or less positively
to a news project and intends to engage with that
product in the future”.10
The need for traffic and clicks means that it is
unlikely clickbait techniques will ever disappear,
but the use of polarizing, emotive language to drive
traffic is connected to the wider issues laid out in
these guides. While it is possible to use these types
of techniques to drive traffic in the short term,
there will undoubtedly be a longer-term impact
on people’s relationship with news.
It could be argued that the harm is minimal when
audiences are already familiar with the practice, but
as a technique it should be considered a form of
information disorder. Certainly, we’re living in an
era of heightened competition for attention when
newsrooms are struggling to survive. Often, the
strength of a headline can make the difference between
a handful of subscribers reading a post and it breaking
through to a wider audience.
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